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ssdl27003
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broadband speed

Hi I requested my speed upgrade that was free in 2017 I still have not received it also when calling customer support they are requesting proof of letter

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Forum Team (Retired) Kaz_A
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Re: broadband speed

Hi ssdl27003

Thanks for dropping by on the forums with the speed boost option.

I can see since you posted you have spoken to a colleague and they have updated the speed for you which is great!

Please let us know if you need anything further form us.

Kindest regards.

Kaz

 

 


Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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