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Forum Posts

Consistent Packet Loss... Still...

Back in 2023 I was experiencing packet loss and slow speed and posted about it.     Unfortunately, two engineer visits later and it's still not fixed. I've switched the router into modem mode and am using a Draytek router - still no luck.  SpeedsSpee...

Screenshot 2024-03-23 at 16.46.34.png
420baby by Tuning in
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  • 5 replies
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NW6 - extremely slow upload

I've been experiencing extremely slow upload speed (sub-1mbps) on and off this month. The status page reports an issue in the area but the fix date keeps getting pushed, it's been extended at least 3 times so far. I subscribed to be notified of updat...

sowilo by Tuning in
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Hub 4 Needs Frequent Rebooting

I was having speed problems with my speed dropping to 90MBs from circa 370MBs every few days.  A reboot of my old hub 3 usually resolved that, but eventually it stuck at 70-90MBs.  An engineer came out and did some work on the cabinet and gave me a H...

Speed Dropped From 600 to 70mbps

So I have a home network set up using TPLink Deco M5s, works beautifully, and massively more stable. For the past week our speed has been capped at 95mbps, regularly only seeing 70mbps. call centre is useless as always closed when I need to speak to ...

Resolved! Symmetrical speed add on

Does anybody know if there is any information on the Virgin Media website regarding the symmetrical speed, add-on. I'm hearing conflicting information, some are saying it's a postcode lottery as to whether it's available, prices seem to vary I am uns...

ks_farm by On our wavelength
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Constant drop offs and low upload spikes

Hi.I've been on the giga1 package for 14 months and the past week I'm getting intermittent drop offs and low upload speed. I've done all the tests that would be requested and still the same problem. I need to have an engineer come out and look at my ...

Kaosfury by Joining in
  • 138 Views
  • 2 replies
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R.E - Less than 1Mb upload speed

For the last few days my upload speed is hardly above 1Mbps, Downloading is around 260Mbps. Hub stats are pretty good via 192.168.100.1, Hub has been rebooted several times, No issues behind the hub (modem mode). Can anyone at VM help please ?

Resolved! Upload speed suddenly drops

As the title says we will have perfect upload speeds (40-50mbps) then it suddenly dips to anywhere below 2mbps usually between 6pm and 8pm and renders me unable to live stream. We had this issue for a few months last year and it suddenly fixed itself...

Can VM recruit someone who can carry out simple tasks?

I am getting so sick and tired of VM CS either straight up lying or do half a job!First of all I'm supposed to get 1gb speed but I'm not despite connected via ethernet so the CS tried helping me out and couldn't resolve the issue so he said he will s...