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Forum Posts

Latency issues with online Jamming (solocontutti)

Can anyone advise me on what to do with high latency.  I am a keen musician and I have been trying to use Solocontutti for online jamming and I consistently get poor latency which results in poor sound quality and a delay.  Trying sonobus was no bett...

jonw3 by Joining in
  • 942 Views
  • 13 replies
  • 0 kudos

Disappointing

Up until a few months ago, I was on EE, with a 330MB connection. And most of the time I was getting around 250MBPS to devices over WIFI.I moved to Virgin a few months ago on a 1GBPS connection, with fibre to the premises. However, I actually get slow...

Wifi max pods

HiBeen trying to order a 3rd pod since December 23! Have been told twice it's been dispatched after proving poor speeds in a bedroom - no order created and not dispatched. Called today to be told homescan fine from VM end so can't order another pod a...

j12pod by Tuning in
  • 147 Views
  • 1 replies
  • 0 kudos

Windows Defender trashing wifi download speeds.

I did a quick search to see if  this topic had been posted, if I have missed it please delete this thread.last week I noticed a few problems with connectivity on my iPad. A speed test (Ookla) showed DL speeds around 40 to 60 mbps. I normally get 250 ...

iadom by Dialled in
  • 274 Views
  • 3 replies
  • 1 kudos

Congestion Issues? Area 14 WF4

Good Morning,Wondering if there are some congestion issues in Area 14 WF4 this past week or so?I've generally had a decent performing service until last Sunday when the latency on my connection suddenly jumped up and stays like this for most of the d...

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Adam1986 by Dialled in
  • 685 Views
  • 15 replies
  • 0 kudos

Download speed slower then normal - GL52 area

Hi, Recently noticed download speeds slower then normal - no problems showing in my area: Downstream bonded channelsChannel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 12030000005.840256 qam92139000000638256 qam131470000005.840256 qam2...

Ninko by Tuning in
  • 282 Views
  • 9 replies
  • 0 kudos

Denied Symmetrical Speed

Hi there, Hoping for some assistance from Virgin or other posters.I tried today to have the £6 symmetrical speed option added to my 1 Gig broadband, was told there was no such thing.  Please can someone advise how I can get this done?  Thank you so m...

Dogmai by Joining in
  • 452 Views
  • 7 replies
  • 0 kudos

XGS-PON network - is my area upgraded?

Hello, How do I know, or find out if my area has been upgraded to the XGS-PON network. I'm currently on a Hub 4 with the 1gb package.     [MOD EDIT: Subject title changed for clarity]

djkav by Tuning in
  • 2738 Views
  • 5 replies
  • 0 kudos

Does this connection look okay?

https://www.thinkbroadband.com/broadband/monitoring/quality/share/feef451f6fb9224598d6e402b45585681cf8b6b0-08-04-2024Definitely feels like it's dropping connection every 5-10 minutes or so, even if just briefly. Kids have picked up on it too.

Local area having problems since January

Our local area has been having broadband dropouts since January. It's a hot topic on the local Facebook groups. Usually the internet connection either dies, or becomes very slow/flaky (e.g. pictures won't load on a website).  We use the service check...

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