Pitiful upload speeds for 6 weeks.
I am paying for 350+ and download is broadly fine. Upload is constantly less than 5MB sometimes less than 1MB
See data config below and speed results attached. Noting default IP address on 2 days changed, and suddenly we had an increase in upload speed to 30MB. This was short-lived.
Hub 3.0 device information
The information below shows current status of this Hub 3.0.
|
Standard specification compliant
|
: DOCSIS 3.0
|
|
Hardware version
|
: 10
|
|
Software version
|
: 9.1.1912.304
|
|
Cable MAC address
|
: **:**:**:**:**:**
|
|
Cable modem serial number
|
: AAAP73568315
|
|
System up time
|
: 12 days 14h:44m:54s
|
|
Network access
|
: Allowed
|
WAN IP settings
Your current Hub 3.0 internet settings are displayed below
|
MAC address
|
: **:**:**:**:**:**
|
|
IPv4 address
|
:
|
|
Default gateway
|
:
|
|
IPv4 lease time
|
: 3 days 19h:10m:44s
|
|
IPv4 lease expire
|
: 16/02/2022 06:01:28.00
|
|
IPv4 DNS servers
|
:
|
|
Cable Modem Status
|
|
|
|
Item
|
Status
|
Comments
|
|
Acquired Downstream Channel (Hz)
|
139000000
|
Locked
|
|
Ranged Upstream Channel (Hz)
|
53700000
|
Locked
|
|
Provisioning State
|
Online
|
|
Downstream bonded channels
|
Channel
|
Frequency (Hz)
|
Power (dBmV)
|
SNR (dB)
|
Modulation
|
Channel ID
|
|
1
|
139000000
|
0.2
|
37
|
256 qam
|
1
|
|
2
|
147000000
|
0
|
38
|
256 qam
|
2
|
|
3
|
155000000
|
0
|
37
|
256 qam
|
3
|
|
4
|
163000000
|
-0.5
|
37
|
256 qam
|
4
|
|
5
|
171000000
|
-0.2
|
38
|
256 qam
|
5
|
|
6
|
179000000
|
-0.2
|
38
|
256 qam
|
6
|
|
7
|
187000000
|
-0.4
|
38
|
256 qam
|
7
|
|
8
|
195000000
|
-0.7
|
38
|
256 qam
|
8
|
|
9
|
203000000
|
-1
|
38
|
256 qam
|
9
|
|
10
|
211000000
|
-1.2
|
38
|
256 qam
|
10
|
|
11
|
219000000
|
-1.2
|
38
|
256 qam
|
11
|
|
12
|
227000000
|
-1.4
|
38
|
256 qam
|
12
|
|
13
|
235000000
|
-1.5
|
38
|
256 qam
|
13
|
|
14
|
243000000
|
-1.2
|
38
|
256 qam
|
14
|
|
15
|
251000000
|
-1.2
|
38
|
256 qam
|
15
|
|
16
|
259000000
|
-0.9
|
38
|
256 qam
|
16
|
|
17
|
267000000
|
-0.2
|
38
|
256 qam
|
17
|
|
18
|
275000000
|
-0.4
|
38
|
256 qam
|
18
|
|
19
|
283000000
|
-0.2
|
38
|
256 qam
|
19
|
|
20
|
291000000
|
-0.2
|
38
|
256 qam
|
20
|
|
21
|
299000000
|
0
|
38
|
256 qam
|
21
|
|
22
|
307000000
|
0.5
|
38
|
256 qam
|
22
|
|
23
|
315000000
|
1
|
38
|
256 qam
|
23
|
|
24
|
323000000
|
1
|
38
|
256 qam
|
24
|
Downstream bonded channels
|
Channel
|
Locked Status
|
RxMER (dB)
|
Pre RS Errors
|
Post RS Errors
|
|
1
|
Locked
|
37.6
|
45064232
|
58663625
|
|
2
|
Locked
|
38.2
|
32916916
|
11793211
|
|
3
|
Locked
|
37.6
|
63147483
|
33758647
|
|
4
|
Locked
|
37.9
|
64050616
|
61063047
|
|
5
|
Locked
|
38.6
|
10081217
|
4621448
|
|
6
|
Locked
|
38.6
|
59365105
|
31958174
|
|
7
|
Locked
|
38.9
|
45585582
|
13402148
|
|
8
|
Locked
|
38.9
|
7384217
|
2719569
|
|
9
|
Locked
|
38.6
|
4635087
|
1723312
|
|
10
|
Locked
|
38.6
|
2996750
|
561670
|
|
11
|
Locked
|
38.6
|
3093817
|
446235
|
|
12
|
Locked
|
38.9
|
5515249
|
1293665
|
|
13
|
Locked
|
38.6
|
5774333
|
1396179
|
|
14
|
Locked
|
38.9
|
2651215
|
301668
|
|
15
|
Locked
|
38.9
|
468905
|
30873
|
|
16
|
Locked
|
38.6
|
1874653
|
242824
|
|
17
|
Locked
|
38.9
|
4476351
|
1061508
|
|
18
|
Locked
|
38.9
|
3876901
|
1085367
|
|
19
|
Locked
|
38.9
|
1811853
|
491541
|
|
20
|
Locked
|
38.6
|
748893
|
30284
|
|
21
|
Locked
|
38.9
|
744969
|
38832
|
|
22
|
Locked
|
38.6
|
611163
|
13595
|
|
23
|
Locked
|
38.9
|
1157390
|
53267
|
|
24
|
Locked
|
38.6
|
1451920
|
224284
|
Refresh data
Upstream bonded channels
|
Channel
|
Frequency (Hz)
|
Power (dBmV)
|
Symbol Rate (ksps)
|
Modulation
|
Channel ID
|
|
1
|
53700000
|
48
|
5120
|
64 qam
|
2
|
|
2
|
39400000
|
49
|
5120
|
64 qam
|
4
|
|
3
|
46200000
|
48.5
|
5120
|
64 qam
|
3
|
|
4
|
60300000
|
47.5
|
5120
|
64 qam
|
1
|
yours kindly
[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]
