Thought it was too good to be true. Post errors creeping back in and network log shows a T3 timeout this morning. Still quite a lag starting videos on youtube and other streaming services and the timeouts are causing my corporate VPN connection to drop. Also noticed that latency is ridiculously high compared to other players on Xbox live.
04/03/2019 04:09:45 Error DHCP RENEW sent - No response for IPv4;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
04/03/2019 08:58:40 critical No Ranging Response received - T3 time-out;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
Quick speedtest from ThinkBB show the following which isn't great
If you look further up the thread, it's already been suggested and arranged by John in a PM for a senior engineer to come out. By suggesting this again that seems to confirm that you believe there is actually an issue therefore I really want to understand what can be done next about it. I can't see how sending an yet another senior engineer will fix anything as they don't seem to be able to to anything other that test the line and escalate.
Further to this, yet again I find myself in a position where I cannot hit the routers interface in modem mode and am going to have to power cycle it in order gain access. The fact that after a period of time the router becomes unresponsive yet seems to still be working is a touch odd and frustrating as I can't then check logs to feed it back to this thread and, as mentioned previously, power cycling the equipment resets the error counters.