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ajdd04
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Wifi not working

Is anyone else being driven crazy by the wifi on their mobile????? I pay for 150mb and I've just done a speed test and I've got download 0.27 and upload 5.19!!!!!! It has continually cut out for weeks. It's the summer hols and my kids are having to use my 4g just to use their phones. I queried it with virgin on fri and was told you can only get a max of 20mb on a device, that would be great. I'm so fed up with watching my screen spin and try to load!!!!!!! Please help it's not much to ask when I pay £100 a month for services.
GUESS WHAT HAD TO TRY 3 TIMES TO POST THIS, no internet!!!!! 😂😂
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Re: Wifi not working

Hi ajdd04,

 

Welcome to the community. It's nice to have you here.

 

Sorry to read you are having an issue with the wireless connection.

 

You can take a look at this guide > Getting the best WiFi for help to improve the connection.

 

Are you able to complete speed tests through a wired connection to see if the speeds differ please?

 

Are you using any power line adaptors or another router at all?

 

Let us know how you get on

Sam


New around here? To find out more about the Community check out our Getting Started guide


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