on 24-10-2022 10:36
Any advice on WiFi signal throughout the house ? My WiFi speeds are consistently horrendous. I have a relatively small house and 3 WiFi pods and if I'm anywhere but right next to my router or connected through an ethernet cable. I've had engineers out and I just keep getting stonewalled "check settings" "we can't guarantee WiFi speeds" "use ethernet cables" "it's the cab in your street" I've had engineers out changing wires etc etc.
Surely at a certain point it must be a breach of contract if I'm getting, not a dip, absolutely zero service. Working from home I can't have this happening every single day. Daily with the WiFi and every couple of days ethernet aswell.
on 26-10-2022 13:09
Hey Coneill1, thank you for reaching out and a warm welcome to the community, I am really sorry to see you are having some connection issues.
I have taken a look at our side and I can confirm there is a SNR outage in your area which will be affecting your connection.
This is due to last until the 28th October 2022, I am sorry about any problem which this may cause. Thanks
Matt - Forum Team
New around here?
on 01-11-2022 23:29
Hey Matthew,
Yeah it's still affecting me today. It doesn't let up ever essentially
on 02-11-2022 06:17
on 02-11-2022 07:50
Any recommendations of routers? Also will modem mode mess with any ethernet cables?
on 02-11-2022 09:03
on 02-11-2022 09:20
Cheers. Just crazy that potentially have to spend about £100 to get functioning WiFi
on 02-11-2022 16:42