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grob2011
Tuning in
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Message 1 of 6
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Where's our Speed boost?

got boosted broadband and phone and sim on vivid 50 but no boost i,m still on 50 mps

the hub is still on 50mps

 

 

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chrisxp
Up to speed
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Message 2 of 6
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Re: Where's our Speed boost?

Hi there,

Can you please go to http://192.168.0.1/ or http://192.168.100.1/ if you have the superhub in modem mode.

Don't login, just click "Check router status" at the bottom. From here, under the configuration tab, can you let us know the config file value please?

For example, I'm on 500Mb and mine is "cmreg-vmdg505-rtsxxxl500u+voc-b.cm"

Thanks,


Happy Virgin Customer

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happywithmy350
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Message 3 of 6
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Re: Where's our Speed boost?

oh - this thread again - you like starting more than 1 don't you...
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grob2011
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Message 4 of 6
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Re: Where's our Speed boost?

The router only shows downstream and upstream 

Downstream 57500000

Upstream 3170000

57.5mps and 31.7 mps

 

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happywithmy350
Well-informed
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Message 5 of 6
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Re: Where's our Speed boost?

But if you are on vivid 50 then you should be on 57.5 down! - you shouldn't however be getting 31.7 up so what are you bothered about? if you are going to get 31mbps up on 50mbps down i'll downgrade as will many others as some only pay for top tier to get the upload!
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legacy1
Alessandro Volta
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Message 6 of 6
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Re: Where's our Speed boost?

Its 3.1 Mb upload for 50Mb.