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carpii
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Was previously getting around 220Mbps, now being capped at 6Mbps

I just returned from a 3 week vacation, and now my broadband appears to be getting capped at 6.4Mbps.

It's been like this since I returned (a couple of days now). Have rebooted modem and router, and are running speedtest from a macbook wired directly to the router

Prior to leaving, I had no problems reaching speeds of 200Mbps+

Any advice please?

Screenshots here

 

Speedtest

https://i.imgur.com/95Ts6Q8.png

 

Modem Downstream

https://i.imgur.com/1Brlunb.png

 

Modem Upstream

https://i.imgur.com/Q7yPEfn.png

 

 

 

 

 

 

 

 

 

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Very Insightful Person
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Re: Was previously getting around 220Mbps, now being capped at 6Mbps

This been tested wireless/wired?, if wireless can you test it wired.. Also can you post the operation config, and network log. All power levels, snr within limit's


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carpii
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Re: Was previously getting around 220Mbps, now being capped at 6Mbps

Hi, thanks for the reply.

Yes, despite it looking like wireless speeds, it was tested with an ethernet cable connecting a macbook to my router, which is then cabled directly into the Superhub 

My router is a Netgate SG-4860 (an official pfsense device), but I've been using this for 12 months+ without issue, and neither the outer or its config has been updated recently. 

I will run further tests tomorrow and post the other screenshots

I find it a little odd how rigidly the bandwidth appears to be capped, rather than it just being a laggy broadband issue, where the bandwidth and latency usually fluctuates at least a bit

Thanks

 

 

 

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jbrennand
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Re: Was previously getting around 220Mbps, now being capped at 6Mbps

Leave the Hub in modem mode and pull the router cable. Then connect your Macbook directly into the Hub with a new Cat5e/6 cable (in case it has failed) and see what you get. Use a different browser to normal - one you havent used before (e.g Opera/Firefox) - test at speedtest.net to a VM server

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carpii
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Re: Was previously getting around 220Mbps, now being capped at 6Mbps

Thanks for the advice

 

To my surprise I plugged into directly into the superhub, and was seeing speeds of 220Mb.

But plugging it into router (which is just one cable hop away, and sat right next to it), is still only reaching speeds of 6.5Mb.

 

Im really baffled by this, but I do accept its some sort of issue with my router now, and not a Virgin Broadband issue.

Thanks

 

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legacy1
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Re: Was previously getting around 220Mbps, now being capped at 6Mbps

Just to be sure you can copy the MAC of the device you got full speed on to your router WAN.

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DJ_Shadow1966
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Re: Was previously getting around 220Mbps, now being capped at 6Mbps

Hello

I run pfsense box myself and find every now and then  I have to turn off both pfsense and then the super hub, turning on 1st the super hub wait until lights stablise and then the pfsense router to get my speeds back to normal.

Regards Mike

I dont work for VirginMedia all opinions are my own.
39 years in IT.
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