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Volt upgrade not implemented

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VGMuser
Joining in

on ‎27-07-2022 08:56

I switched to O2 mobile a couple of weeks ago. My O2 volt (extra data) has been activated. However, I haven't received the virgin speed upgrade yet. Could someone from virgin media contact me please?

 

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jbrennand
Very Insightful Person
Very Insightful Person

on ‎27-07-2022 21:30

It can take up to 14 days - has it been longer than that?

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

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jbrennand
Very Insightful Person
Very Insightful Person

on ‎27-07-2022 21:30

It can take up to 14 days - has it been longer than that?

--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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VGMuser
Joining in
In response to jbrennand

on ‎28-07-2022 00:32

Hi John. I actually gave them a call myself and they sorted it out there and then. Worthwhile for others to know this too!

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