Volt speed boost

[Cjeffries]

Hi, 

I was previously unable to utilise my volt benefit with Virgin and o2 in January as I was on the maximum speed at my postcode.
Faster speeds are now available at my property so how do I get my volt benefit applied now?

When I speak to the service advisors on the phone they all try and make me sign up to a new contract!!!

thanks

craig 

[Adduxi]

Try posting in this section of the Forum.   Managing Your Account - Cable - Virgin Media Community

[Ryan_N]

Hi Cjeffries, 

Thank you for your post. 

If the speed is eligible at your property then it shouldn't be a problem at all. Just to confirm, have you been able to have this amended since your post? 

Cheers, 

Ryan.