on 13-01-2022 09:55
So after signing up to O2 I'm desperate for the Virgin speed increase but its saying on my account that I've received an increase but its to the speed I was already on. Anyone know why as I can't get through to speak to anyone 🙄
on 02-02-2022 13:57
I was and from what I can see I can. I only have the 100mbps speed so it would be an upgrade to 200mbps.
on 05-02-2022 10:01
Thank you for that information. Can you confirm when you submitted the request for the speed boost?
^Martin
on 05-02-2022 10:08
I've actually got it all up and running now Martin so everything is fine but thank you for the help!
on 07-02-2022 10:20
Hi @SamSim,
thanks for letting us know this is up and running.
Should you need anything in future please let us know.
Regards
Nathan
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