The online chat service seems now to be broken. I have used it in the past, but now clicking on the button just opens a page showing the opening times. No window or whatever to actually type.
I have tried two browsers with the same result. This is all I get:-
A little more information. My browser is sending GET requests to io.v.liveperson.net every few seconds, but as far as I can see there are no responses. So it would seem that the liveperson service is broken. When will VM sort this out?