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thebigstc
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Message 1 of 8
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Virgin Fibre - 300Mbps Ultrafast Speeds

When will the NG16 area get these speeds?

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jbrennand
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Message 2 of 8
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Re: Virgin Fibre - 300Mbps Ultrafast Speeds

VM staff (not me!) are not permitted to discuss new equipment/software/package rollouts as its deemed "commercially sensitive". Hence you will never get a satisfactory reply to your question

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thebigstc
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Message 3 of 8
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Re: Virgin Fibre - 300Mbps Ultrafast Speeds

Thanks for the heads up
200Mbps just seems so slow these days !
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jbrennand
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Message 4 of 8
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Re: Virgin Fibre - 300Mbps Ultrafast Speeds

What about the good old days of dial-up - when 56k was regarded as "quick" !

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jhuk
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Message 5 of 8
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Re: Virgin Fibre - 300Mbps Ultrafast Speeds

How is 300Mb/s sensitive when others including myself have been on 350Mb/s for over one year?

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jbrennand
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Message 6 of 8
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Re: Virgin Fibre - 300Mbps Ultrafast Speeds

Its written into their contracts (I believe) and it's just a blanket coverage including everything, including such "less" sensitive issues as this one but really meant to cover more sensitive things like when new Hardware will be released or new 1Gb/s services will be released or upload speeds increased etc.. which could clearly affect customer decisions on joining and leaving.

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Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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jhuk
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Message 7 of 8
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Re: Virgin Fibre - 300Mbps Ultrafast Speeds

Still makes zero sense as 300/350Mb is not a unreleased product it has bene out over 1 year as I said previously so I hardly doubt they cannot tell a customer when there area can get it.

The other thread yes I agree some users (one in particular) are bordering on talking about things they should not be and they should know better.

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jbrennand
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Message 8 of 8
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Re: Virgin Fibre - 300Mbps Ultrafast Speeds

They might say NG15 can never be upgraded to 350 for technical reasons, that might influence customers choice of whether to sign up with a competitor.

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Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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