I use the superb 2AC and have the 100 speed but for the last week my download speed has been 2.7 according to the recommended virgin broadband speed test. The WIFI is slow too. Can anyone help? I've tried turning the router off and on and doing the self test which reports no problems so I don't know what to do. Also, I've logged into the superhub but I can't see a network log etc.
Go to http://192.168.0.1 (or http://192.168.100.1 ) in your browser [there is no need to login] and then click on the “router status” icon at top right - or the text at bottom middle - of first page up (depending on which hub you have) and then copy/paste 3 sets of data onto here - the downstream, upstream , & network logs. Don't worry about the formatting it can be easily read (by others & not by me!), but try and avoid using screen shots & don’t include personal data or mac addresses.
-------------------- Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
Thanks for the additional info, mostly looks fine although the post RS error count is bit on the high side....this may have been due to upgrade work going on the area, how are the download speeds currently? Peak and off peak tests would be handy.