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Ohdearnotagain
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Very Slow Broad Band

After checking all the usual on multiple devices, still only getting 30 mbps for the price of 200.  Normal scenario, complain and it goes up for a while then drops back again.  I don't suppose its news to anyone. 

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jpeg1
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Re: Very Slow Broad Band

What checks have you done? 

Did you check the speed with an ethernet connection to the hub and other devices turned off? 

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Forum Team
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Re: Very Slow Broad Band

Hi ohdearnotagain, thank you for getting in touch. 

 

We are sorry to hear you are having problems with your service.  Are the speeds effected over both wired and wireless connections?

 

Would you be able to run a speedtest.net via both connections and post the results?

 

Thanks, 

Nat
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