cancel
Showing results for 
Search instead for 
Did you mean: 

VM 100 with average download speed of 13mb/s

AlyVee
Joining in

Hey there,  just wandering if there is any problem as my download speed is 1/10 for what it should be, on speedtest it goes to 111mb/s download with 10mb/s upload and 15 ms ping. 
How can i improve my download speed? 
The problem stands when connecting my laptop via cable or wifi.

1 ACCEPTED SOLUTION

Accepted Solutions

carl_pearce
Community elder

@AlyVee wrote:

Hey there,  just wandering if there is any problem as my download speed is 1/10 for what it should be, on speedtest it goes to 111mb/s download with 10mb/s upload and 15 ms ping. 
How can i improve my download speed? 
The problem stands when connecting my laptop via cable or wifi.


13mb/s is around 104Mbps, which is what you are subscribed to?

I assume for speed test you mean 111Mbps down and 11Mbps up?

Is your terminology correct?

See where this Helpful Answer was posted

4 REPLIES 4

carl_pearce
Community elder

@AlyVee wrote:

Hey there,  just wandering if there is any problem as my download speed is 1/10 for what it should be, on speedtest it goes to 111mb/s download with 10mb/s upload and 15 ms ping. 
How can i improve my download speed? 
The problem stands when connecting my laptop via cable or wifi.


13mb/s is around 104Mbps, which is what you are subscribed to?

I assume for speed test you mean 111Mbps down and 11Mbps up?

Is your terminology correct?

i feel so stupid!😐 i haven't checked the difference and i thought that it states as mb/s! 
thank you!


@AlyVee wrote:

i feel so stupid!😐 i haven't checked the difference and i thought that it states as mb/s! 
thank you!


Don't feel stupid, it's an easy mistake to make!

Hello AlyVee,

Thanks for your post and welcome to our Community.

Good to hear all is okay after the explanations above.

Please feel free to come back on hare and ask any questions you need to, 

We are all here to help in anyway way we can.

Take care.

Gareth_L