Menu
Reply
  • 4
  • 0
  • 0
emr59
Joining in
72 Views
Message 1 of 7
Flag for a moderator

Upload speed vastly different depending on website.

I'm a video editor and part of my job involves uploading large video files. When I switched to Virgin Media for my new address, I opted for VIVID200 as it appeared to have the fastest upload speed with no traffic management. However, the length of time it takes to upload a file depends on which website I'm using.

A 500Mb video file will upload to Google Drive or Vimeo in a few minutes. But if I try uploading to WeTransfer, Wipster, or Frame IO, the progress bar indicates that the upload will take several hours. Often the upload starts fast then slows down massively, as if it's being throttled.

I didn't have this problem at my previous address when I was with Sky - videos would upload at roughly the same speed across all websites I used. Any ideas what is going on here?

0 Kudos
Reply
  • 3.18K
  • 58
  • 388
Buffer6
Wise owl
67 Views
Message 2 of 7
Flag for a moderator

Re: Upload speed vastly different depending on website.

0 Kudos
Reply
  • 4
  • 0
  • 0
emr59
Joining in
61 Views
Message 3 of 7
Flag for a moderator

Re: Upload speed vastly different depending on website.

Frame IO was my go-to website for uploading when I was with Sky, and I would transfer videos to clients using WeTransfer. Now I can't use either Frame IO or WeTransfer, because uploading to them would take several hours. However I can upload the same file to Vimeo in a matter of minutes.

What I'm wondering is why uploads are faster on some websites rather than others, and specifically why this depends on the internet service provider.

0 Kudos
Reply
  • 805
  • 14
  • 128
tommey
Well-informed
50 Views
Message 4 of 7
Flag for a moderator

Re: Upload speed vastly different depending on website.


emr59 wrote:

 

What I'm wondering is why uploads are faster on some websites rather than others, and specifically why this depends on the internet service provider.



Welcome to Virgin Media........  (sarcasm)

Now I am not sure because the packages keep changing but Vivid 200 used to have / may still have an upload cap and they introduced Vivid 200 Gamer with NO CAP, maybe someone else here can confirm if this is still the case.

erwewerwe.PNG


This is the poor quality of my Superhub 3 connection Smiley Sad
My Broadband Ping - Vivid 200 Gamer

- First reported 09/2014 - Fault ticket raised 01/01/15 -    - Review 01/05/15 - Review 12/08/15 - Review 14/10/15 - Review 04/11/15 - Review 15/04/16 - Review 06/07/16 - Review 31/09/16 - Review 30/11/16 - Review 15/02/17 - Review 12/07/17 - Review 20/09/17 - Review 14/06/17 - Review 10/01/18 - Review 25/04/18 - Review 08/08/18 - F004670584 << 3 YEARS+ 

But with BT Fibre I can actually game without lag Smiley Very Happy
My Broadband Ping - BT FIBRE 80/20

0 Kudos
Reply
  • 4
  • 0
  • 0
emr59
Joining in
43 Views
Message 5 of 7
Flag for a moderator

Re: Upload speed vastly different depending on website.

A cap? You mean traffic management? When I signed up to the VIVID200 package in January I was told over the phone there was no traffic management - it also stated this on the Virgin Media website.

0 Kudos
Reply
Highlighted
  • 17.97K
  • 1.7K
  • 3.18K
Superuser
Superuser
41 Views
Message 6 of 7
Flag for a moderator

Re: Upload speed vastly different depending on website.

VIVID 200 Gamer has no upload traffic management, nor does VIVID 300.

VIVID 200 itself does have upload management.
**********************************
I work for Virgin Media - but all opinions posted here are my own
0 Kudos
Reply
  • 4
  • 0
  • 0
emr59
Joining in
36 Views
Message 7 of 7
Flag for a moderator

Re: Upload speed vastly different depending on website.

I'm on VIVID200 Gamer.

0 Kudos
Reply