on 01-09-2021 16:29
Received confirmation email today saying upgrade complete from 100 to 200 mb. Ran speed test was getting around 111 MB same as before. Turned off router for several minutes back on speed test still 111 MB. Went onto My Virgin Media which has a message saying your speed boost is complete your connection speed is now up to 100 MB.
So it looks like upgraded from 100 to 100 MB. I am presuming this is a human error.
Router showing: Acquired Downstream Channel (Hz)138750000
So as can imagine not very happy.
Any help would be appreciated.
Sean
Answered! Go to Answer
on 01-09-2021 16:34
on 01-09-2021 16:34
on 01-09-2021 17:37
Hi thank you for your response.
i'm on the hub 3.0 I presume your talking about this, which is under advanced settings, tools, network status. this is the only wording for configuration found throughout the menu.
General Configuration
Network access
Allowed
Maximum Number of CPEs
1
Baseline Privacy
Enabled
DOCSIS Mode
Docsis30
Config file
cmreg-vmdg505-bbt057-b.cm
Primary Downstream Service Flow
SFID 13138
Max Traffic Rate 117000047
Max Traffic Burst 42600
Min Traffic Rate 0
Primary Upstream Service Flow
SFID 13137
Max Traffic Rate 10500047
Max Traffic Burst 16320
Min Traffic Rate 0
Max Concatenated Burst 16320
Scheduling Type BestEffort
Thank you again for your time
Sean
on 01-09-2021 18:27