Until recently I've not had any problems. But over the last couple of days my normal speed has dropped from close to 200Mb to only 25-30Mb when testing.
This is a wired connection to the router.
I've tried rebooting the router, resetting it to factory default, checked the service status for my account.
Upstream is fine and appears to be functioning at expected levels. It is purely downstream that is being stubbornly slow. Again, this seems to be a very recent development.
This is my modem data after the latest reboot.
Cable Modem StatusItem Status Comments
Downstream DS-1 DS-2 DS-3 DS-4 DS-5 DS-6 DS-7 DS-8
Upstream US-1 US-2 US-3 US-4
Primary Downstream Service Flow
Primary Upstream Service Flow
Any thoughts on what this might be? Do I need to get an engineer to look?
Thanks for coming back and reporting that. It has been reported before, and a reminder is always useful.