on 15-10-2021 21:11
Hi, i am on the ultimate oomph pack and have been streaming on twitch ok at 6000kbps recently.
However for the last week, I have been getting major packet loss & really would like this sorted. I have tried the following.
I am Wired in via Cat7 on a Windows PC and experience no downloading issues at all, nice and fast. I am just getting major packet loss on Upstream. Below is a few images & stats to help?
These are all tested with the other devices in the house switched off.
Cable Modem StatusItem Status Comments
Acquired Downstream Channel (Hz) | 267000000 | Locked |
Ranged Upstream Channel (Hz) | 32600000 | Locked |
Provisioning State | Online |
on 15-10-2021 21:12
Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 267000000 | 8.1 | 37 | 256 qam | 17 |
2 | 139000000 | 9.5 | 36 | 256 qam | 1 |
3 | 147000000 | 9.4 | 36 | 256 qam | 2 |
4 | 155000000 | 9 | 36 | 256 qam | 3 |
5 | 163000000 | 8.9 | 36 | 256 qam | 4 |
6 | 171000000 | 9 | 36 | 256 qam | 5 |
7 | 179000000 | 8.8 | 36 | 256 qam | 6 |
8 | 187000000 | 8.6 | 36 | 256 qam | 7 |
9 | 195000000 | 8.5 | 36 | 256 qam | 8 |
10 | 203000000 | 8.4 | 36 | 256 qam | 9 |
11 | 211000000 | 8.3 | 36 | 256 qam | 10 |
12 | 219000000 | 8.1 | 36 | 256 qam | 11 |
13 | 227000000 | 8.3 | 36 | 256 qam | 12 |
14 | 235000000 | 8.3 | 37 | 256 qam | 13 |
15 | 243000000 | 8 | 37 | 256 qam | 14 |
16 | 251000000 | 8 | 37 | 256 qam | 15 |
17 | 259000000 | 8 | 37 | 256 qam | 16 |
18 | 275000000 | 8.4 | 37 | 256 qam | 18 |
19 | 283000000 | 9 | 37 | 256 qam | 19 |
20 | 291000000 | 9.4 | 37 | 256 qam | 20 |
21 | 299000000 | 9.4 | 37 | 256 qam | 21 |
22 | 307000000 | 8.9 | 38 | 256 qam | 22 |
23 | 315000000 | 9.1 | 37 | 256 qam | 23 |
24 | 323000000 | 9.3 | 38 | 256 qam | 24 |
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 37.6 | 5 | 0 |
2 | Locked | 36.3 | 0 | 0 |
3 | Locked | 36.6 | 5 | 0 |
4 | Locked | 36.3 | 4 | 0 |
5 | Locked | 36.6 | 18 | 0 |
6 | Locked | 36.6 | 18 | 0 |
7 | Locked | 36.3 | 17 | 0 |
8 | Locked | 36.6 | 6 | 0 |
9 | Locked | 36.6 | 6 | 0 |
10 | Locked | 36.6 | 4 | 0 |
11 | Locked | 36.6 | 6 | 0 |
12 | Locked | 36.6 | 6 | 0 |
13 | Locked | 36.3 | 5 | 0 |
14 | Locked | 37.3 | 4 | 0 |
15 | Locked | 37.3 | 5 | 0 |
16 | Locked | 37.3 | 5 | 0 |
17 | Locked | 37.3 | 5 | 0 |
18 | Locked | 37.6 | 5 | 0 |
19 | Locked | 37.3 | 5 | 0 |
20 | Locked | 37.6 | 6 | 0 |
21 | Locked | 37.6 | 6 | 0 |
22 | Locked | 38.6 | 5 | 0 |
23 | Locked | 37.6 | 7 | 0 |
24 | Locked | 38.6 | 5 | 0 |
Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 32600000 | 41.5 | 5120 | 64 qam | 9 |
2 | 39400000 | 41.5 | 5120 | 64 qam | 7 |
3 | 46200000 | 41.8 | 5120 | 64 qam | 3 |
4 | 25800000 | 41 | 5120 | 16 qam | 10 |
Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 | ATDMA | 0 | 0 | 1 | 0 |
2 | ATDMA | 0 | 0 | 0 | 0 |
3 | ATDMA | 0 | 0 | 0 | 0 |
4 | ATDMA | 0 | 0 | 0 | 0 |
General Configuration
Network access | Allowed |
Maximum Number of CPEs | 1 |
Baseline Privacy | Enabled |
DOCSIS Mode | Docsis30 |
Config file | cmreg-vmdg505-bbt078+voc-b.cm |
Primary Downstream Service Flow
SFID | 53824 |
Max Traffic Rate | 690000278 |
Max Traffic Burst | 42600 |
Min Traffic Rate | 0 |
Primary Upstream Service Flow
on 15-10-2021 21:21
As an aside i am ALWAYS getting "Packet Loss Detected" in Many online games such as Rocket League, Battlefield Etc.
In Battlefield 4 the symbol is ALWAYS there 😞
on 15-10-2021 21:26
Also now getting this.
on 15-10-2021 21:34
Set up one of those monitors and even that is having a field day
https://www.thinkbroadband.com/broadband/monitoring/quality/share/c0178e9f85def8d62a09b67acd6f9b8201761fcf
on 15-10-2021 23:27
Where in the UK are you?
on 16-10-2021 00:27
TN8 Area
on 16-10-2021 01:19
Ah okay, wondered if it was to do with the SK/M issues. Guess not.
on 16-10-2021 19:50
Any idea?
on 16-10-2021 22:39
I've been having exact same issues in S80 postcode area, started yesterday. Website said their was a fault in my area when I ran a test but its since said there are no issues