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Suddenly Twitch Streams 50% Dropped Frames

aaronreeve
Tuning in

Hi, i am on the ultimate oomph pack and have been streaming on twitch ok at 6000kbps recently.

However for the last week, I have been getting major packet loss & really would like this sorted. I have tried the following.

  1. Rebooting Hub
  2. Resetting Hub
  3. Updating Ethernet Adapter (NIC) Drivers
  4. Changing Ethernet Cable
  5. Tweaking Settings in DNS

I am Wired in via Cat7 on a Windows PC and experience no downloading issues at all, nice and fast. I am just getting major packet loss on Upstream. Below is a few images & stats to help? 

These are all tested with the other devices in the house switched off.

Twitch Test 15-10 9pm.png

Unstable Events 15-10 9pm.png

Cable Modem StatusItem Status Comments

Acquired Downstream Channel (Hz)
267000000
Locked
Ranged Upstream Channel (Hz)
32600000
Locked
Provisioning State
Online

 

14 REPLIES 14

aaronreeve
Tuning in

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

12670000008.137256 qam17
21390000009.536256 qam1
31470000009.436256 qam2
4155000000936256 qam3
51630000008.936256 qam4
6171000000936256 qam5
71790000008.836256 qam6
81870000008.636256 qam7
91950000008.536256 qam8
102030000008.436256 qam9
112110000008.336256 qam10
122190000008.136256 qam11
132270000008.336256 qam12
142350000008.337256 qam13
15243000000837256 qam14
16251000000837256 qam15
17259000000837256 qam16
182750000008.437256 qam18
19283000000937256 qam19
202910000009.437256 qam20
212990000009.437256 qam21
223070000008.938256 qam22
233150000009.137256 qam23
243230000009.338256 qam24



Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked37.650
2Locked36.300
3Locked36.650
4Locked36.340
5Locked36.6180
6Locked36.6180
7Locked36.3170
8Locked36.660
9Locked36.660
10Locked36.640
11Locked36.660
12Locked36.660
13Locked36.350
14Locked37.340
15Locked37.350
16Locked37.350
17Locked37.350
18Locked37.650
19Locked37.350
20Locked37.660
21Locked37.660
22Locked38.650
23Locked37.670
24Locked38.650

 

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

13260000041.5512064 qam9
23940000041.5512064 qam7
34620000041.8512064 qam3
42580000041512016 qam10



Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1ATDMA0010
2ATDMA0000
3ATDMA0000
4ATDMA0000

 

General Configuration

Network access
Allowed
Maximum Number of CPEs
1
Baseline Privacy
Enabled
DOCSIS Mode
Docsis30
Config file
cmreg-vmdg505-bbt078+voc-b.cm



Primary Downstream Service Flow

SFID53824
Max Traffic Rate690000278
Max Traffic Burst42600
Min Traffic Rate0



Primary Upstream Service Flow

 

As an aside i am ALWAYS getting "Packet Loss Detected" in Many online games such as Rocket League, Battlefield Etc.

In Battlefield 4 the symbol is ALWAYS there 😞

Also now getting this.network issues.png

Set up one of those monitors and even that is having a field day

 

https://www.thinkbroadband.com/broadband/monitoring/quality/share/c0178e9f85def8d62a09b67acd6f9b8201761fcf

Anonymous
Not applicable

Where in the UK are you?

TN8 Area

Anonymous
Not applicable

Ah okay, wondered if it was to do with the SK/M issues. Guess not.

Any idea?

I've been having exact same issues in S80 postcode area, started yesterday. Website said their was a fault in my area when I ran a test but its since said there are no issues