on 20-01-2022 15:58
It's been over 14 days since I applied to get the Volt speed upgrade for being with O2 and Virgin. I got the O2 double data within a couple of days but nothing yet on Virgin, which is still on 200Mb/s instead of the expected 350Mb/s.
Can someone help?
on 20-01-2022 23:11
Suddenly tonight the speed upgrade appeared. Panic over!
on 23-01-2022 11:33
Hi @peterken, thanks for your post although I'm sorry it took so long for your speed boost to come through.
I'm pleased to read though that this is just a quick thread, and I'm happy to confirm after checking your account the speed upgrade has definitely gone through for you!
Please let me know if you need any further assistance.
Regards