on 26-10-2021 18:44
I’m paying for 109MB and i’m getting 508KB ??? how am i supposed to use this??
Ive tried resetting the hub and everything but i’ve never seen wifi so slow
on 27-10-2021 10:25
Usual request. Please post the Network Log, Downstream and Upstream logs and Pre and PostRS errors for comment. Do not use screenshots, just copy and paste the text.
Also setup a BQM to monitor your circuit. www.thinkbroadband.com/ping
Is this wifi or cabled tests. VM will insist on a direct Cat 6 cable connection to the Hub for testing speeds from a gigabit enabled device.
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on 01-11-2021 14:54
Hi ionameganb,
Thanks for posting and welcome to our community 🙂
Sorry to hear you're experiencing some slow speeds, are you able to post the information Adduxi has asked for?
Can you also perform a pin hole reset if you haven't already?
Alex_Rm
