on 03-12-2021 13:47
Hi
I recently got the Voly upgrades. After a test I was told my existing hub wasn't up to it and I'd get a replacement. Hub4 arrived yesterday. I changed over the hubs, the Hub4 did an update and rebooted. Everything connected to the network came back online. So far, so good.
I did a speedtest to show off my shiny new Gigabit download speeds.
What an utter let down 😞
On the old hub I had 500Mpbs and generally got 400 - 450. With the Hub4 I'm 200Mbps. If I'm lucky.
These speeds are the same whether it's something on the network or directly to the hub.
Any ideas?
Cheers
Steve
Answered! Go to Answer
on 05-12-2021 13:30
@stedav99 wrote:Coming to that conclusion myself 😞
Does a replacement require 3 life times on hold or is there a way to request it on here?
Cheers
Steve
VM will respond on here, however it can take a few days.
on 03-12-2021 14:09
on 03-12-2021 15:30
Cable Modem Status | Online | DOCSIS 3.1 |
Primary downstream channel | Locked | SC-QAM |
DOCSIS 3.0 channels | 31 | 4 |
DOCSIS 3.1 channels | 1 | 0 |
on 03-12-2021 15:32
25 | 331000000 | 4.599998 | 40.366287 | QAM256 | 25 |
1 | 139000000 | 6.400002 | 40.366287 | QAM256 | 1 |
2 | 147000000 | 6.400002 | 40.366287 | QAM256 | 2 |
3 | 155000000 | 6.099998 | 40.366287 | QAM256 | 3 |
4 | 163000000 | 6.000000 | 40.366287 | QAM256 | 4 |
5 | 171000000 | 5.900002 | 40.366287 | QAM256 | 5 |
6 | 179000000 | 5.900002 | 40.946209 | QAM256 | 6 |
7 | 187000000 | 5.900002 | 40.946209 | QAM256 | 7 |
8 | 195000000 | 5.699997 | 40.946209 | QAM256 | 8 |
9 | 203000000 | 5.699997 | 40.366287 | QAM256 | 9 |
10 | 211000000 | 5.599998 | 40.366287 | QAM256 | 10 |
11 | 219000000 | 5.800003 | 40.946209 | QAM256 | 11 |
12 | 227000000 | 5.500000 | 40.366287 | QAM256 | 12 |
13 | 235000000 | 5.300003 | 40.366287 | QAM256 | 13 |
14 | 243000000 | 5.099998 | 40.366287 | QAM256 | 14 |
15 | 251000000 | 4.800003 | 40.366287 | QAM256 | 15 |
16 | 259000000 | 4.500000 | 40.366287 | QAM256 | 16 |
17 | 267000000 | 4.400002 | 40.366287 | QAM256 | 17 |
18 | 275000000 | 5.000000 | 40.946209 | QAM256 | 18 |
19 | 283000000 | 5.199997 | 40.366287 | QAM256 | 19 |
20 | 291000000 | 5.500000 | 40.946209 | QAM256 | 20 |
21 | 299000000 | 5.699997 | 40.366287 | QAM256 | 21 |
22 | 307000000 | 5.300003 | 40.366287 | QAM256 | 22 |
23 | 315000000 | 4.900002 | 40.946209 | QAM256 | 23 |
24 | 323000000 | 4.699997 | 40.366287 | QAM256 | 24 |
26 | 339000000 | 4.800003 | 40.366287 | QAM256 | 26 |
27 | 347000000 | 5.099998 | 40.366287 | QAM256 | 27 |
28 | 355000000 | 5.000000 | 40.946209 | QAM256 | 28 |
29 | 363000000 | 5.099998 | 40.366287 | QAM256 | 29 |
30 | 371000000 | 5.199997 | 40.366287 | QAM256 | 30 |
31 | 379000000 | 5.300003 | 40.366287 | QAM256 | 31 |
on 03-12-2021 15:33
Channel Lock Status RxMER (dB) Pre RS Errors Post RS Errors
25 | Locked | 40.366287 | 0 | 0 |
1 | Locked | 40.366287 | 19 | 0 |
2 | Locked | 40.366287 | 8 | 0 |
3 | Locked | 40.366287 | 35 | 0 |
4 | Locked | 40.366287 | 62 | 0 |
5 | Locked | 40.366287 | 0 | 0 |
6 | Locked | 40.946209 | 1 | 0 |
7 | Locked | 40.946209 | 20 | 0 |
8 | Locked | 40.946209 | 2 | 0 |
9 | Locked | 40.366287 | 8 | 0 |
10 | Locked | 40.366287 | 11 | 0 |
11 | Locked | 40.946209 | 6 | 0 |
12 | Locked | 40.366287 | 5 | 0 |
13 | Locked | 40.366287 | 5 | 0 |
14 | Locked | 40.366287 | 10 | 0 |
15 | Locked | 40.366287 | 11 | 0 |
16 | Locked | 40.366287 | 33 | 0 |
17 | Locked | 40.366287 | 25 | 0 |
18 | Locked | 40.946209 | 24 | 0 |
19 | Locked | 40.366287 | 21 | 0 |
20 | Locked | 40.946209 | 8 | 0 |
21 | Locked | 40.366287 | 0 | 0 |
22 | Locked | 40.366287 | 0 | 0 |
23 | Locked | 40.946209 | 0 | 0 |
24 | Locked | 40.366287 | 0 | 0 |
26 | Locked | 40.366287 | 0 | 0 |
27 | Locked | 40.366287 | 0 | 0 |
28 | Locked | 40.946209 | 0 | 0 |
29 | Locked | 40.366287 | 0 | 0 |
30 | Locked | 40.366287 | 0 | 0 |
31 | Locked | 40.366287 | 0 | 0 |
159 | 96 | 4K | 1880 | QAM4096 | 759 |
159 | Locked | 42 | 4.2 | 17680341 | 23 |
on 03-12-2021 15:34
1 | 39400000 | 38.520599 | 5120 KSym/sec | 64QAM | 12 |
2 | 46200000 | 39.270599 | 5120 KSym/sec | 64QAM | 11 |
3 | 53700000 | 40.270599 | 5120 KSym/sec | 64QAM | 10 |
4 | 60300000 | 40.770599 | 5120 KSym/sec | 64QAM | 9 |
1 | US_TYPE_STDMA | 0 | 0 | 0 | 0 |
2 | US_TYPE_STDMA | 0 | 0 | 0 | 0 |
3 | US_TYPE_STDMA | 0 | 0 | 0 | 0 |
4 | US_TYPE_STDMA | 0 | 0 | 0 | 0 |
on 03-12-2021 15:35
Network access | true |
Maximum Number of CPEs | 1 |
Baseline Privacy | true |
DOCSIS Mode | 3.1 |
Config file | wrkldJKDHSUBsgvca69834ncxv987 |
SFID | 28702 |
Max Traffic Rate | 1200000450 |
Max Traffic Burst | 42600 |
Min Traffic Rate | 0 |
SFID | 11861 |
Max Traffic Rate | 55000270 |
Max Traffic Burst | 42600 |
Min Traffic Rate | 0 |
Max Concatenated Burst | 16320 |
Scheduling Type | bestEffort |
on 03-12-2021 15:36
Thu Dec 2 18:47:14 2021 | 5 | MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Thu Dec 2 18:47:15 2021 | 3 | Registration RSP rejected unspecified reason;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Thu Dec 2 18:47:15 2021 | 4 | T6 Timeout and retries exceeded;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Thu Dec 2 18:47:15 2021 | 3 | REG RSP not received;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Thu Dec 2 18:47:40 2021 | 4 | Missing Mandatory MDD TLV on primary DS Channel;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Thu Dec 2 18:50:01 2021 | 5 | MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Thu Dec 2 18:50:16 2021 | 6 | SW Download INIT - Via Config file a69834ncxv9873254k;fg87dsfd;k |
Thu Dec 2 18:51:36 2021 | 6 | SW download Successful - Via Config file |
Thu Dec 2 18:54:07 2021 | 5 | MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Thu Dec 2 19:23:51 2021 | 4 | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Thu Dec 2 19:23:52 2021 | 6 | DHCP Renew - lease parameters tftp file-cmreg-vmdg640-bbt078+voc-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Thu Dec 2 19:53:52 2021 | 4 | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Thu Dec 2 19:53:52 2021 | 6 | DHCP Renew - lease parameters tftp file-cmreg-vmdg640-bbt078+voc-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Thu Dec 2 20:23:52 2021 | 4 | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Thu Dec 2 20:23:52 2021 | 6 | DHCP Renew - lease parameters tftp file-cmreg-vmdg640-bbt078+voc-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Thu Dec 2 20:53:52 2021 | 4 | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Thu Dec 2 20:53:52 2021 | 6 | DHCP Renew - lease parameters tftp file-cmreg-vmdg640-bbt078+voc-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Thu Dec 2 21:23:52 2021 | 4 | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Thu Dec 2 21:23:52 2021 | 6 | DHCP Renew - lease parameters tftp file-cmreg-vmdg640-bbt078+voc-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Thu Dec 2 22:40:23 2021 | 5 | MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Thu Dec 2 23:03:29 2021 | 3 | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Fri Dec 3 10:16:20 2021 | 6 | CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Fri Dec 3 13:32:50 2021 | 5 | MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Fri Dec 3 13:58:01 2021 | 6 | CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
on 03-12-2021 15:40
on 03-12-2021 15:47
I've set up a monitor at thinkBroadband and post a graph tomorrow 🙂