on 24-06-2021 14:18
I've tried everywhere else including the customer service/sales team!
Bottom line is my upload speed is cycling at certain times of day to less than 1. mbps and the download fluctuates in a simlar way. The download is acceptable if damned annoying but when my systems can barely make a solid handshake with the upstream servers i use for work and hobbies it get expletive worthy reactions.
I just got a new hub and "upgraded" to theoretical speeds of 500+ download 40+ upload for a further 18 months with the hopes that my router was at fault ! Sadly 24 hours after installing my new router I find myself.
I am aware that I may get a message that let the router settle then see but this is the problem i had before the new equipment arrived!
with Ping 32 download 27 upload 0.23! on a hard wired connection.
this is not the worst it has been but unacceptable for a household that has paid for many years of service where few issues have arisen.
If there is throttling due to limited supply infrastructure then please be honest and say so? If there is a fault please resolve it or give us a timeline to resolving it!
on 24-06-2021 14:47
on 01-07-2021 14:10
An addendum to the state of affairs after following advice!
anyone wann interpret this one?
please
01-07-2021 14:23 - edited 01-07-2021 14:24
Aye - Probably personal info contained hence the rejection of the image (MAC or IP)
If it is a BQM - Click 'Share Live Graph' (under the BQM)
Then copy the 'direct link'
Paste it on here.
(also post up the hub stats as suggested by John)
on 01-07-2021 14:45
@lotharmat wrote:Aye - Probably personal info contained hence the rejection of the image (MAC or IP)
If it is a BQM - Click 'Share Live Graph' (under the BQM)
Then copy the 'direct link'
Paste it on here.
(also post up the hub stats as suggested by John)
just had a look and as said it contains your ip address which is not allowed so blank it out or post a link to the live bqm which should remove personal info
its an interesting bqm over an hour or so - rest is ok - no idea what happened
on 01-07-2021 14:48
@-tony- wrote:
its an interesting bqm over an hour or so - rest is ok - no idea what happened
Tease..... 😉
on 01-07-2021 15:37
there you go
on 02-07-2021 07:34