Speed help

[Richjamesstreer]

Hi.

I’ve just signed up to virgin and getting excellent speeds next to the hub.  So with all devices connected In total about 11 devices.  With me getting 800+ next to the router I know the speed is good even with all these connected meaning they can’t be the issue.  So I go into the back room where I have a PS5… it drops to around 480mbps.  Contacted Virgin who said because I’m on gig1 I get the pods included.  Can you tell me if I plug this pod in next to ps5 will it boost speeds back to 800+, and what benefits could I gain from using Ethernet port from the pod?  

kind regards

Rich.

[carl_pearce]

Have a read when you get chance:

https://www.asus.com/microsite/aimesh/en/index.html

Works really well from my experience.

It's possible to connect two routers via WiFi as the 'backhaul', however you lose that band for normal devices, so unless there are two bands for WiFi-6 it's a bit pointless as it will fall back to the WiFi-5 band, similar to the Pods.

[Ashleigh_C]

Hi there @Richjamesstreer 

Thank you so much for your post and welcome to the community forums, it's great to have you back. 

I am so sorry that you are experiencing an issue with the WiFi speeds, if you are interested in WiFi pod's you can read more about them online here. 

[riso]

So the sites drop is most likely due to your home. Newer builds tend to have thin walls, which show signal to pass through better, whereas older buildings tend to have thicker walls, which block the amount of signal passing through.

If you get a pod and place it in an area you are already getting poor signal\slower speeds, all you are going to do is extend the area in which you can obtain that worse speed. You would need to plug the extender in nearer to where you get better signal, then hopefully the pod would pass that signal\speed through across a wider area than the hub alone.

That said, as someone else pointed out, you can only really guarantee speed and solid performance by using Ethernet.

[Richjamesstreer]

Hi Riso

yes I’m aware of the wall barriers in older builds however I’m in a newer build house… only 25 years or so age wise.  So the walls are all stud boards barring external obviously.  Someone did mention to me that if I buy a pass through kit then it would boost it through the houses wiring circuit… so if the pod doesn’t work then I was going to maybe try this… before ultimately putting an Ethernet point between the router and ps5.  Can I also just make you guys aware that the router is tucked behind tv cab.  I get 827 next to router so already on WiFi you lose 318Mbps download.  Which in my opinion is down to a pants router… which is the hub 5.  Someone did mention about using an ASUS router and setting the current virgin one to modem mode?? This may be the way to go as this ASUS router looks to have antennas all over it to really boost signals. 

[Richjamesstreer]

Oh sorry I also forgot to mention that from the back of the tv cab the room is open plan… so the router is pointing towards my ps5 about 15 meters away into my conservatory.  The only thing between them is a chair and a big dining room table made of marble and metal… would’ve thought the metal would act as an antenna… but nothing other than that in the way 

[John_GS]

Hi @Richjamesstreer 

Thanks for posting and welcome to the community. 

Sorry to hear the speed drops the further away you go. 

Please be aware that whilst the package may entitle you to free Pods, we only send them out if a diagnostic result shows they are needed; this is to avoid wasting time and sending equipment that actually won't sort the issue.

Can you download the Connect App for me? When downloaded, you'll be able to do a wireless scan in the property. This will optimise any coverage issues where it can and if a Pod needed, you'll be prompted to order.

Keep me posted.

[Richjamesstreer]

Hi John.

the technical team assured me that a pod would solve the issue.  However as you and other networking knowledgeable people on here have pointed out the signal drop will always occur over WiFi.  So at the router I get really good speeds the pods now upstairs because it didn’t work for ps5.  I have however noticed a speed increase in the bedroom although the increase up here isn’t really necessary as the tv demands no where near as much data.  I think someone was right when saying a direct Ethernet option is the best route… also the cheapest.  I will prob arrange to send the pod back as it’s not really needed.  The other strange thing I find is that different speed test sites give different results, so using ookla I get 836 on bedroom before pod.  Pod hasn’t really done a great deal as I’ve just tested that speed.  I’ve got a feeling it may be setttimgs in ps5 because phone next to ps5 delivers 670… the ps5 itself doesn’t deliver higher than 500 on WiFi…. Could it be that it’s only demanding that speed and no higher depending on settings or traffic on the server of PlayStation? 

[Roger_Gooner]

When you do a speed test the results will show you your download speed, upload speed, and latency.

Download speed is the speed at which your PlayStation can download data from the internet. This is important for gaming, streaming video, and downloading games and updates.
Upload speed is the speed at which your PlayStation can upload data to the internet. This is important for online multiplayer gaming and for streaming video to other devices.
Latency is the time it takes for data to travel from your PlayStation to the internet server and back. This is important for online multiplayer gaming, as low latency means that you will have less lag.

[pete_at_home]

FYI As a general rule of thumb, WiFi speed will reduce by roughly a third for every doubling of distance. 

Also speed should only impact game consoles when they are downloading game data / graphics, etc.   Multi-player depends on the number of participants, but the speed requirement is typically <<< 100kbps & mostly small packets, so your 400Mbps is plenty fast enough.

If a game needs to download in real-time. then IMHO it's badly designed.

[Richjamesstreer]

Hi.. so I’ve bit the bullet and gone for a patch lead to see if it improves speed as it should… just in case before I run a permanent RJ45 socket at either end.  When I redecorate I’ll prob run it in then… it should work and deliver the same output of router on a wired connection?  Using a 20M cat 8 patch lead