Menu
Reply
  • 13
  • 0
  • 0
Nimbamoss
Tuning in
170 Views
Message 1 of 6
Flag for a moderator

Speed going down by the minute!

Just got home from work, no wifi, wired ok, did a reset all back but speedtest dropped from 90 to 50 on a 200 line, did the ping test  and the online test online gave me this

 
Ok, we didn't find a fault with your equipment

If you've tried restarting your equipment and you've checked all the connections and you are still experiencing problems, then we'd be happy to investigate further.

 

Ping test gave me

Reply from 8.8.8.8: Bytes 64 Time=22.522 ms
Reply from 8.8.8.8: Bytes 64 Time=22.646 ms
Reply from 8.8.8.8: Bytes 64 Time=22.186 ms
Reply from 8.8.8.8: Bytes 64 Time=22.415 ms
Reply from 8.8.8.8: Bytes 64 Time=22.426 ms
Reply from 8.8.8.8: Bytes 64 Time=22.475 ms

--- 8.8.8.8 ping statistics ---
10 packets transmitted, 10 packets received, 0% packet loss
round-trip min/avg/max = 22.186/22.477/22.699 ms

 

Speedtest gave me

http://beta.speedtest.net/result/6962884941

 

For a 200Mb line. Any thoughts?

 

 

Ian

 

 

0 Kudos
Reply
  • 11.9K
  • 357
  • 717
Forum Team
Forum Team
142 Views
Message 2 of 6
Flag for a moderator

Re: Speed going down by the minute!

Hello Nimbamoss, 

Thanks for posting Smiley Happy

Sorry for the slow speeds you're experiencing. I've just tested your equipment and everything looks normal for now. How does your connection perform if in Modem Mode?

Catch you soon, 

Take care. 

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply
  • 13
  • 0
  • 0
Nimbamoss
Tuning in
116 Views
Message 3 of 6
Flag for a moderator

Re: Speed going down by the minute!

http://www.speedtest.net/result/6996078020

 

Gives me 70Mbpsmax,although this is on an older pc with a limited ethernet card.

Should still be above 100 surely...

0 Kudos
Reply
  • 13
  • 0
  • 0
Nimbamoss
Tuning in
112 Views
Message 4 of 6
Flag for a moderator

Re: Speed going down by the minute!

0 Kudos
Reply
  • 13
  • 0
  • 0
Nimbamoss
Tuning in
99 Views
Message 5 of 6
Flag for a moderator

Re: Speed going down by the minute!

I come home to find the 5Ghz has stopped working!

 

0 Kudos
Reply
  • 8.77K
  • 219
  • 506
Forum Team
Forum Team
55 Views
Message 6 of 6
Flag for a moderator

Re: Speed going down by the minute!

HI Nimbamoss, 

 

Thanks for getting in touch, I am sorry to see you have had trouble with your speeds and wireless connection.

 

I have taken a look and I can see there was an issue with FECS in your area (noise on the line) which has now been resolved. 

 

How are things looking for you now? If you are still having trouble let us know and we will be happy to take a look for you. 

 

Take care. 

 

Emma


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply