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OliverWhitworth
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Slow upload speed after 5pm

After 5pm each day for the last 2 weeks the upload speed drops from around 12mbps to less than 0.5mbps making it nearly unusable.

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Moderator (Retired) Ralph_R
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Re: Slow upload speed after 5pm

Thanks for getting in touch and sorry about the evening slow down in speeds, I've run some checks on your service and can see an intermittent problems with noise ingress (SNR and FEC) on your cable upstream segment, which looks like it could be the issue here.

I've raised this with the networks team for further investigation, if you bump us back here in a couple of days we'll check for any news.

Ralph_R
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