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woppy101
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Slow speed problem again

Well I had a problem with channel 4 of my stats last week and it looks like the problem has came back again my BQM looks fine, but the snr and power have taken a nose dive on channel 4 anyone got any ideas 

BQM

[url=https://www.thinkbroadband.com/broadband/monitoring/quality/share/64c78451f42099e758c16c66bf85a1c0ba4392be]My Broadband Ping[/url]

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1387000000340256 qam28
22030000001.438256 qam9
32110000001.238256 qam10
42190000001.227256 qam11
5227000000135256 qam12
62350000000.538256 qam13
7243000000038256 qam14
82510000000.438256 qam15
92590000000.738256 qam16
102670000001.438256 qam17
112750000001.738256 qam18
122830000002.238256 qam19
132910000002.738256 qam20
14299000000338256 qam21
153070000003.238256 qam22
163150000003.538256 qam23
173230000003.938256 qam24
183630000003.538256 qam25
193710000003.238256 qam26
20379000000338256 qam27
213950000003.238256 qam29
224030000003.540256 qam30
234110000003.738256 qam31
244190000003.740256 qam32



Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked40.38237
2Locked38.61010
3Locked38.61732
4Locked27.940106415668782
5Locked35.516522
6Locked38.6670
7Locked38.91360
8Locked38.61470
9Locked38.61200
10Locked38.6890
11Locked38.91020
12Locked38.9740
13Locked38.9730
14Locked38.9890
15Locked38.9850
16Locked38.9820
17Locked38.9490
18Locked38.9720
19Locked38.9960
20Locked38.9880
21Locked38.6840
22Locked40.9660
23Locked38.9680
24Locked40.3700
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MikeRobbo
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Alessandro Volta
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Re: Slow speed problem again

Your Downstream Power Levels individually are all within spec but, the differential between the lowest at +0.0dBmV and the highest at +3.9dBmV is too great.

This will need an engineer to put right.

You can either call in (08:00 is the best time) or wait on here for a few days (6 to 10 days average) until one of the VM Forum Staff comes along.

If you wait on here Do Not bump the thread it will put it further down the VM 'to do list'.

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1387000000340256 qam28
22030000001.438256 qam9
32110000001.238256 qam10
42190000001.227256 qam11
5227000000135256 qam12
62350000000.538256 qam13
7243000000038256 qam14
82510000000.438256 qam15
92590000000.738256 qam16
102670000001.438256 qam17
112750000001.738256 qam18
122830000002.238256 qam19
132910000002.738256 qam20
14299000000338256 qam21
153070000003.238256 qam22
163150000003.538256 qam23
173230000003.938256 qam24
183630000003.538256 qam25
193710000003.238256 qam26
20379000000338256 qam27
213950000003.238256 qam29
224030000003.540256 qam30
234110000003.738256 qam31
244190000003.740256 qam32

*********************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************
BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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woppy101
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Re: Slow speed problem again

My current stats, seems to be a big difference between power levels and channel 4 seems to be the main culprit with errors 

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

13870000003.540256 qam28
22030000002.238256 qam9
3211000000238256 qam10
4219000000232256 qam11
52270000001.737256 qam12
6235000000138256 qam13
72430000000.738256 qam14
82510000001.238256 qam15
92590000001.538256 qam16
10267000000238256 qam17
112750000002.238256 qam18
122830000002.938256 qam19
132910000003.238256 qam20
142990000003.538256 qam21
153070000003.738256 qam22
16315000000438256 qam23
173230000004.438256 qam24
18363000000440256 qam25
193710000003.740256 qam26
203790000003.538256 qam27
213950000003.740256 qam29
22403000000440256 qam30
23411000000440256 qam31
244190000004.140256 qam32



Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked40.360937
2Locked38.6261104
3Locked38.630615
4Locked32.789411356953864
5Locked37.336251
6Locked38.61620
7Locked38.92820
8Locked38.62940
9Locked38.912913
10Locked38.919525
11Locked38.93150
12Locked38.62260
13Locked38.92040
14Locked38.918040
15Locked38.922340
16Locked38.95230
17Locked38.91390
18Locked40.31010
19Locked40.31620
20Locked38.91720
21Locked40.934790
22Locked40.3171559
23Locked40.37450
24Locked40.918638
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