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Delta6
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Slow speed on VIVID350

Using a wired connection, DL speed is at 91.75 Mbps via speedtest.net. Its the same up and down speed in modem mode too.

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1162750000-1.534256 qam4
2138750000-1.533256 qam1
3146750000-1.733256 qam2
4154750000-1.733256 qam3
5170750000-134256 qam5
6178750000-134256 qam6
7186750000-0.933256 qam7
8194750000-134256 qam8
9202750000-134256 qam9
10210750000-0.734256 qam10
11218750000-0.534256 qam11
12226750000-0.534256 qam12
13234750000-0.734256 qam13
14242750000-0.734256 qam14
15250750000-0.935256 qam15
16258750000-0.734256 qam16
17266750000-0.535256 qam17
18274750000-0.735256 qam18
19282750000-0.535256 qam19
20290750000-0.535256 qam20
21298750000-0.235256 qam21
22306750000035256 qam22
23314750000034256 qam23
243227500000.535256 qam24



Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked34.37300
2Locked33.836590
3Locked33.942800
4Locked33.921790
5Locked34.37930
6Locked34.310410
7Locked33.914280
8Locked34.35820
9Locked34.34220
10Locked34.42930
11Locked34.41610
12Locked34.91150
13Locked34.9900
14Locked34.9730
15Locked35500
16Locked34.9540
17Locked35220
18Locked35280
19Locked35390
20Locked35710
21Locked35670
22Locked35510
23Locked34.9350
24Locked3537

0

 

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1394000074.3512064 qam4
2461999864.3512064 qam3
3537000174.45512064 qam2
4602999964.45512064 qam1



Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1ATDMA0000
2ATDMA0000
3ATDMA0000
4ATDMA0000

 

Time Priority Description

01/01/1970 00:01:19ErrorMissing Mandatory MDD TLV on primary DS Channel;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/01/1970 00:01:34criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
16/05/2019 10:33:40noticeSW Download INIT - Via Config file
16/05/2019 10:36:6ErrorDisruption during SW download - Power Failure
16/05/2019 10:36:25noticeSW Download INIT - Via Config file
16/05/2019 10:38:44noticeSW download Successful - Via Config file
16/05/2019 11:53:55Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
16/05/2019 18:21:38criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
16/05/2019 21:51:47Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
16/05/2019 21:51:47criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
16/05/2019 21:51:47Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

 

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cje85
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Helpful Answer

Re: Slow speed on VIVID350

The SNR levels are marginal, but have you ever got higher than 90Mbps? If not the most likely cause is your system only has a 100Mb network card, or the ethernet cable is only Cat 5 (it needs to be Cat 5E or better).

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Delta6
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Re: Slow speed on VIVID350

Just so you can confirm, I bought a Cat5E and now my speed is 379.41mbps down and 36.46. So if anyone in the future has an issue with speeds (wired), ensure you utilise a CAT 5E Ethernet cable or better. Thanks guys
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