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Slow speed broadband

dsmuk
Joining in

Keep getting poor speed on my 200mb connection on my Superhub 3 tried rebooting and resetting it made no difference get anywhere between 20-100mb have run your status service checks aswell.

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2 REPLIES 2

Adduxi
Very Insightful Person
Very Insightful Person

Is this wired or wireless ?  Have you done a speed test wired directly to the Hub with a known good Cat 6a cable?  

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Ashleigh_C
Forum Team
Forum Team

Hi there @dsmuk

 

Thank you so much for your post and I am so sorry to hear that you are facing these issues with your connection. 

 

Are you able to confirm if this is across a wired or wireless connection? As @Adduxi has suggested are you able to conduct a wired test for us at all? 

 

Thank you.