on 17-02-2022 20:57
Hi I upgraded my broadband for 100mb to 200mb now my speed is slower only 25mb from virgin speed test , reset router and wired connection ,
Does the router need updated
on 21-02-2022 13:29
Hi lostbhoy,
Thank you for reaching out to us in our community and welcome back, sorry to hear you have seen a drop in your WIFI speed since upgrading from 100mb to 200mb, I have tried to have a look at things our end however wasn't able to locate you on our system with the details we have for you, so I can help further I will invite you into a private chat, I will send you an invite into a private chat, I will send you an Invite shortly, please click on the purple envelope to accept.
Regards
Paul.