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Slow speed after upgrade

lostbhoy
On our wavelength

Hi I upgraded my broadband for 100mb to 200mb now my speed is slower only 25mb from virgin speed test , reset router and wired connection ,

 

Does the router need updated

1 REPLY 1

Paul_DN
Forum Team
Forum Team

Hi lostbhoy,

Thank you for reaching out to us in our community and welcome back, sorry to hear you have seen a drop in your WIFI speed since upgrading from 100mb to 200mb, I have tried to have a look at things our end however wasn't able to locate you on our system with the details we have for you, so I can help further I will invite you into a private chat, I will send you an invite into a private chat, I will send you an Invite shortly, please click on the purple envelope to accept.

Regards

Paul.