I have a hub 3 and 512mb package installed yesterday. When I did the first speed test in the lounge where the hub is, I got 526mbps which was amazing! When I tested again this morning, it was down to 312mbps. Still pretty fast, so I'm not complaining.
However, when I go upstairs to my study, even though I am still getting 261mbps, the internet is slow, wifi shows I am down to 2 bars only. If I try to look at Facebook on my phone, the pictures don't load for ages. If I take my phone off wifi, the images snap into place instantly! I also have an amazon tv firestick upstairs and more often than not, the wifi just disappears or I get a message "no internet connection".
I've ordered a wifi pod for upstairs in the hope that it will fix the issue but given that I am still getting 261mbps upstairs which is significantly faster than what I was getting with BT, my internet connection is so slow that it is faster to use 4G on my phone.
Does anyone have any ideas as to why this is?
Thanks in advance