Slow ethernet

[Monika8]

My WiFi works fine I get the 220mbps speeds. it's just ethernet I have not seen it go past 120mbps. I have factory reset the router and still very slow. It also dips down to 50mbps on ethernet. 

[legacy1]

Start PC in safe mode with networking and do a speed test

[Adduxi]

In addition to the above, check for a faulty cable and try a new Cat 6a cable if possible.  Cable connection should be direct, i.e. no extenders etc.

[Monika8]

I have tried a cat6 cable and cat 5e and they are both capable of 1000mbps so it should work. I am connected straight to the router and safe mode didn't help. 

[jbrennand]

Is the PC NIC card set to connect at 1GB (see settings) or has it defaulted to 100Mbps.

Can you try other devices - laptops - and see if they are limited too?

[Monika8]

I bought 2 cat 7 cables and I am still getting the same speeds with both cables. I am on 1GB on my NIC card. My laptop is also same speeds as my pc. I still get 60-90mbps when I should have 200-210mbps.

[Roger_Gooner]

Are you on M200, and what hub do you have?

[Monika8]

Yes I am on m200 on hub 3.

[Roger_Gooner]

Check that all cable connections are tight between the hub and wall socket. Can you also post some stats.
Go to 192.168.0.1, do not log in, click on the link "Check Router Status".
Copy and paste the Downstream, Upstream and Network Logs as text (not images). Mask any public IP address.

[Monika8]

Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 330750000 6 38 256 qam 25
2 202750000 7.5 38 256 qam 9
3 210750000 7.5 38 256 qam 10
4 218750000 7.5 40 256 qam 11
5 226750000 7.5 38 256 qam 12
6 234750000 7.4 38 256 qam 13
7 242750000 7.1 38 256 qam 14
8 250750000 7 40 256 qam 15
9 258750000 6.9 40 256 qam 16
10 266750000 6.5 40 256 qam 17
11 274750000 6.4 40 256 qam 18
12 282750000 6.3 38 256 qam 19
13 290750000 6 38 256 qam 20
14 298750000 6.3 38 256 qam 21
15 306750000 6.3 40 256 qam 22
16 314750000 6.3 38 256 qam 23
17 322750000 6 38 256 qam 24
18 338750000 6 38 256 qam 26
19 346750000 6.3 38 256 qam 27
20 354750000 6 38 256 qam 28
21 362750000 6.1 38 256 qam 29
22 370750000 6.3 38 256 qam 30
23 378750000 6 38 256 qam 31
24 386750000 6.1 38 256 qam 32

Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 Locked 38.9 187 0
2 Locked 38.9 16 0
3 Locked 38.9 12 0
4 Locked 40.3 21 0
5 Locked 38.9 36 0
6 Locked 38.9 46 0
7 Locked 38.9 33 0
8 Locked 40.3 31 0
9 Locked 40.3 42 0
10 Locked 40.3 45 0
11 Locked 40.3 49 0
12 Locked 38.9 77 0
13 Locked 38.6 103 0
14 Locked 38.9 114 0
15 Locked 40.3 93 0
16 Locked 38.9 124 0
17 Locked 38.9 142 0
18 Locked 38.9 167 0
19 Locked 38.6 194 0
20 Locked 38.9 209 0
21 Locked 38.9 267 0
22 Locked 38.9 247 0
23 Locked 38.9 304 0
24 Locked 38.9 221 0

Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 53700000 31.2 5120 64 qam 6
2 60300000 31.3 5120 64 qam 5
3 39400000 31.3 5120 64 qam 8
4 46200014 31.3 5120 64 qam 7

Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 ATDMA 0 0 0 0
2 ATDMA 0 0 0 0
3 ATDMA 0 0 0 0
4 ATDMA 0 0 0 0

Network Log
Time Priority Description
12/06/2022 17:10:32 notice LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
12/06/2022 17:10:3 Warning! LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
12/06/2022 16:50:49 notice LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
12/06/2022 11:10:17 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
11/06/2022 20:58:55 Warning! LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
11/06/2022 20:49:32 notice LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
11/06/2022 20:20:52 Warning! LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
11/06/2022 20:13:45 notice LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
10/06/2022 23:47:30 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
10/06/2022 15:08:2 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
07/06/2022 18:55:1 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
07/06/2022 03:08:2 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
05/06/2022 20:46:16 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
03/06/2022 15:08:2 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
31/05/2022 19:50:21 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
31/05/2022 16:55:44 Warning! LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
31/05/2022 03:08:2 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
30/05/2022 06:39:23 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/05/2022 12:11:28 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
22/05/2022 17:34:42 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;