I'm on up to 50MB, I think. Have been since the upgrade about a year ago. I didn't notice any problems until about a month. Then occasionally things would slow down in the evenings, maybe to about half speed. The upload speed always seemed to be fine even when downloads are slow. It has got much worse in the last 10 days or so. Tonight the download speed measured below 10MB/s and just regular browsing became quite poor.
Thanks for posting and apologies for the slow speed problems, I've run a few checks on your connection and reports indicate that your network segment is currently suffering from periods of high utilisation, particularly at peak times, which is going to cause the drop off in download speeds.
I've raised to our network teams to investigate adding capacity to the area.
Please check back in with us periodically and we will update you as soon as we have any further information.
Welcome tot he forums, though again really sorry to hear you're also experiencing peak time slow speed issues.
Although on different cable and network segment to iann your cable is also suffering the same problems with high peak time traffic slowing things down, I've again raised this with networks as extra capacity will need to be added.
If you check back with us in a day or two we should have reference from networks in respect of this.