on 24-09-2021 19:23
Hi,
I have got the M500 broadband but it is still very slow in several rooms. We have followed the advice with the placement of the hub etc but still face these issues. Is there any way that I can order boosters to fix the issue?
Regards,
Will
on 24-09-2021 20:00
on 24-09-2021 23:05
Have Wi-Fi issues constantly drops to less than 2mb from a standard 110mb.Took several minutes and two attempts to post this message during 2mb period.
on 27-09-2021 12:47
Good afternoon @willcole28
Welcome to the forums and thank you for taking the time to post.
I am sorry to hear that you have had some issues with your speeds.
Have you managed to follow the advise from jbrennand? If so has this made any improvements to your services?
Kind regards,
Zak_M
on 01-10-2021 12:36
Hi Zak,
Unfortunately, it hasn't worked.
Regards,
Will
on 03-10-2021 13:59
Hi @willcole28 thanks for getting back to us.
I am sorry your speeds have not improved. I would like to take a closer look. I am going to send you a private message.
Regards
Lee_R
on 03-10-2021 18:41
Hi Lee,
Looking forward to your message.
Regards,
Will
on 04-10-2021 14:04
Define slow... If you have fixed devices i.e. TV Streaming, Games consoles, try a wired connection if possible.
Try with only one device and all others powered off and disconnected in case the network is being flooded by something faulty.
Change your WiFi Password..
on 06-10-2021 14:37
Thanks for getting back to us @willcole28.
How are things currently? Has Lee managed to help resolve the issue over PM?
Thanks,
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on 06-10-2021 15:22
He hasn’t got back to me I’m afraid