Slow Speed Power Level and SNR 1Gig Hub 4

[kbtang88]

Hi

I just upgraded to Gig1, I'm getting 200mb and no way near to 1giga. Can someone please have a look at the power levels below and let me know if they are all OK.

3.0 Downstream channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

31	379000000	-1.799999	38.605377	QAM256	31
1	139000000	7.000000	40.366287	QAM256	1
2	147000000	6.699997	40.366287	QAM256	2
3	155000000	6.599998	40.366287	QAM256	3
4	163000000	5.900002	40.366287	QAM256	4
5	171000000	5.199997	38.983261	QAM256	5
6	179000000	4.800003	38.983261	QAM256	6
7	187000000	4.500000	40.366287	QAM256	7
8	195000000	3.900002	40.366287	QAM256	8
9	203000000	3.500000	40.366287	QAM256	9
10	211000000	3.000000	38.983261	QAM256	10
11	219000000	2.400002	36.609653	QAM256	11
12	227000000	1.900002	36.386890	QAM256	12
13	235000000	2.000000	38.983261	QAM256	13
14	243000000	2.299999	40.946209	QAM256	14
15	251000000	2.200001	38.983261	QAM256	15
16	259000000	2.599998	40.366287	QAM256	16
17	267000000	2.500000	38.983261	QAM256	17
18	275000000	2.200001	38.983261	QAM256	18
19	283000000	1.900002	40.366287	QAM256	19
20	291000000	1.599998	40.946209	QAM256	20
21	299000000	1.700001	40.366287	QAM256	21
22	307000000	1.599998	40.366287	QAM256	22
23	315000000	1.400002	38.983261	QAM256	23
24	323000000	1.000000	38.983261	QAM256	24
25	331000000	0.799999	38.983261	QAM256	25
26	339000000	0.400002	38.983261	QAM256	26
27	347000000	-0.500000	38.605377	QAM256	27
28	355000000	-1.200001	38.983261	QAM256	28
29	363000000	-1.599998	38.983261	QAM256	29
30	371000000	-1.700001	38.605377	QAM256	30

3.0 Downstream channels

Channel Lock Status RxMER (dB) Pre RS Errors Post RS Errors

31	Locked	38.605377	0	0
1	Locked	40.366287	0	0
2	Locked	40.366287	7	0
3	Locked	40.366287	0	0
4	Locked	40.366287	16	0
5	Locked	38.983261	0	0
6	Locked	38.983261	0	0
7	Locked	40.366287	1	0
8	Locked	40.366287	21	0
9	Locked	40.366287	0	0
10	Locked	38.983261	22	0
11	Locked	36.609653	0	0
12	Locked	36.386890	1	0
13	Locked	38.983261	0	0
14	Locked	40.946209	7	0
15	Locked	38.983261	0	0
16	Locked	40.366287	0	0
17	Locked	38.983261	0	0
18	Locked	38.983261	0	0
19	Locked	40.366287	0	0
20	Locked	40.946209	0	0
21	Locked	40.366287	0	0
22	Locked	40.366287	0	0
23	Locked	38.983261	0	0
24	Locked	38.983261	7	0
25	Locked	38.983261	7	0
26	Locked	38.983261	0	0
27	Locked	38.605377	0	0
28	Locked	38.983261	0	0
29	Locked	38.983261	0	0
30	Locked	38.605377	0	0

[John_GS]

Hi kbtang88

Thanks for coming back to the thread. I've ran some checks on the system today and everything showing fine, no outages or issues, power levels all fine. I hope everything has been sorted for you, though do let us know if you need further assistance.

best,