on 10-05-2022 19:01
Lately during the evening my Internet speeds will drop drastically from my usual 100mbp up 10mbp down to different speeds. Varying every time I do a speed test. I've done a pin reset, reset the router itself and anything else I can think of.
Any ideas why this has been happening?
Thanks in advance.
on 10-05-2022 19:51
Are these speeds varying over wired & wireless connections?
It could make the difference between this being a broadband versus a WiFi-problem.
Do you have a BQM running? If not, I'd recommend setting one up - https://www.thinkbroadband.com/broadband/monitoring/quality/list
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 12-05-2022 19:51
on 12-05-2022 19:52
Do you have a BQM running?
If yes - please post the link.
If not - please set one up as per previous post.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 12-05-2022 19:54
on 12-05-2022 22:42
I posted a link in message#2 above... This monitors your connection 24/7 and provides a pretty graph which identifies any underlying issues.
https://www.thinkbroadband.com/broadband/monitoring/quality/list
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 13-05-2022 19:39
on 13-05-2022 20:39
Yes. It will take a day or two to show useful results.
on 13-05-2022 21:21
Well my internets having issues yet again tonight. So see if anything helps now
on 16-05-2022 15:22
Hello JNewell, thanks for posting your first post and welcome to the community.
Sorry to see you are having some issues regrading your wired internet connection. I have had a look into this and from from looking into BQM graph everything looks fine on our end. I have also had a look into the hubs specs and again everything looks fine. How have things been over the weekend and what sort of speeds having you been getting on a wired connection? Please do a speed test and post your results here via the link https://www.speedtest.net/
Keep us updated 🙂
Matt - Forum Team
New around here?