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kcwoodside
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Slow Broadband Glasgow

Hi, is there any known issues today in the West End of Glasgow? I'm a Vivid 150 customer, but have been struggling to get 1Mb, if anything. 

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Very Insightful Person
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Re: Slow Broadband Glasgow

could check for regional issue via -> https://my.virginmedia.com/faults/service-status

Would need to check the signal levels if could go to http://192.168.0.1 or if using modem mode http://192.168.100.1 clicking router status top right or bottom of page depending on hub [no need to login - depending on hub] and if could copy/paste the downstream, upstream, network log, don't worry about the formatting we can easily read it.. try and avoid using screen shots..

also if this is best tested wireless, can you test it via wired

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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Forum Team
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Re: Slow Broadband Glasgow

Hi Kcwoodside, thanks for getting in touch.

 

Were you able to run the check for any problems in the area, if so what was advised? 

 

Let us know and we will be happy to help 🙂 

 

Thanks, 

 

 

Nat
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