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Self install without broadban cable

ciorici74
Joining in

I’ve ordered self install kit for a new house.Problem is that i need an engineer to put an cable into house cause nobody used in that house Virgin media before.Now i am looking 2 hours on site and trying to contact on phone someone for an option to make a book for engineer but there is no option for that and worst thing is nobody who u can talk in real life about that…TRIED everything.Can someone help me with this?HOW CAN I BOOK AN ENGINEER TO INSTALL MY BROADBAND IF I ALREADY MADE A MISTAKE AND ORDERED AN SELF INSTALL KIT????

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newapollo
Very Insightful Person
Very Insightful Person

Hi @ciorici74 

You should call the pre-installs team on 0800 052 1734.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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1 REPLY 1

newapollo
Very Insightful Person
Very Insightful Person

Hi @ciorici74 

You should call the pre-installs team on 0800 052 1734.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali