30-01-2023 16:52 - edited 30-01-2023 17:05
Hemel Hempstead(HP2)
Looks like the connection went down originally at around 12:30PM(ish) before coming back at just before 3PM.
Online fault checker is showing nothing wrong (currently).
Just posting so this can get potentially flagged up/noted.
Live Graph:
https://www.thinkbroadband.com/broadband/monitoring/quality/share/1700d27c199ce3ea214d66ce063ff9f395507b3e
Todays snapshot:
https://www.thinkbroadband.com/broadband/monitoring/quality/share/bd4c5b3ba711cd6c987a5b0314b71dd8761d746d-30-01-2023
Stats will be posted next:
as you can see: Only 1 upstream channel
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 30100657 | 57 | 5120 | 32 qam | 4 |
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 | ATDMA | 0 | 0 | 4 | 0 |
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 563000000 | -9 | 37 | 256 qam | 20 |
2 | 539000000 | -8.4 | 37 | 256 qam | 17 |
3 | 547000000 | -8.7 | 37 | 256 qam | 18 |
4 | 555000000 | -8.7 | 37 | 256 qam | 19 |
5 | 571000000 | -9.2 | 37 | 256 qam | 21 |
6 | 579000000 | -9.5 | 37 | 256 qam | 22 |
7 | 587000000 | -9.5 | 37 | 256 qam | 23 |
8 | 595000000 | -9.4 | 37 | 256 qam | 24 |
9 | 603000000 | -9.4 | 37 | 256 qam | 25 |
10 | 611000000 | -9.5 | 37 | 256 qam | 26 |
11 | 619000000 | -9.7 | 37 | 256 qam | 27 |
12 | 627000000 | -9.7 | 37 | 256 qam | 28 |
13 | 635000000 | -9.5 | 37 | 256 qam | 29 |
14 | 643000000 | -9.2 | 37 | 256 qam | 30 |
15 | 651000000 | -9 | 37 | 256 qam | 31 |
16 | 659000000 | -8.7 | 37 | 256 qam | 32 |
17 | 667000000 | -8.9 | 37 | 256 qam | 33 |
18 | 675000000 | -8.9 | 37 | 256 qam | 34 |
19 | 683000000 | -9 | 37 | 256 qam | 35 |
20 | 691000000 | -8.9 | 37 | 256 qam | 36 |
21 | 699000000 | -8.9 | 37 | 256 qam | 37 |
22 | 707000000 | -8.7 | 37 | 256 qam | 38 |
23 | 715000000 | -8.7 | 37 | 256 qam | 39 |
24 | 723000000 | -8.9 | 37 | 256 qam | 40 |
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 37.3 | 11 | 0 |
2 | Locked | 37.6 | 9 | 0 |
3 | Locked | 37.6 | 16 | 0 |
4 | Locked | 37.6 | 10 | 0 |
5 | Locked | 37.3 | 19 | 0 |
6 | Locked | 37.3 | 25 | 0 |
7 | Locked | 37.3 | 21 | 0 |
8 | Locked | 37.6 | 18 | 0 |
9 | Locked | 37.6 | 23 | 0 |
10 | Locked | 37.6 | 26 | 0 |
11 | Locked | 37.6 | 29 | 0 |
12 | Locked | 37.6 | 34 | 0 |
13 | Locked | 37.3 | 40 | 0 |
14 | Locked | 37.3 | 41 | 0 |
15 | Locked | 37.6 | 22 | 0 |
16 | Locked | 37.3 | 21 | 0 |
17 | Locked | 37.3 | 20 | 0 |
18 | Locked | 37.3 | 20 | 0 |
19 | Locked | 37.3 | 21 | 0 |
20 | Locked | 37.6 | 21 | 0 |
21 | Locked | 37.6 | 15 | 0 |
22 | Locked | 37.6 | 15 | 0 |
23 | Locked | 37.6 | 17 | 0 |
24 | Locked | 37.6 | 11 | 0 |
Gonna have to remove the 6DB attenuator to bring powers back into range at some point when I have the chance, too.
Kind of lucky I'm only using this as a backup connection/for family members now.. lol
27-02-2023 17:05 - edited 27-02-2023 17:11
"We can see you have spoken to the team since posting"?
Other than here? I haven't spoken to anyone.
Unless you mean previous conversations in PM(DM) whichever we want to call it, aha
Luckily the QAM is currently in spec, as are power levels and everything else.
I'll keep monitoring it until it (without doubt) does it again. - unfortunately I cannot currently remove it from Modem mode. - that will have to be in the next couple of days.