SNR issue, I guess.

[Icantcrabhere]

Hemel Hempstead(HP2)
Looks like the connection went down originally at around 12:30PM(ish) before coming back at just before 3PM.
Online fault checker is showing nothing wrong (currently).
Just posting so this can get potentially flagged up/noted.


Live Graph:

https://www.thinkbroadband.com/broadband/monitoring/quality/share/1700d27c199ce3ea214d66ce063ff9f395507b3e

Todays snapshot:

https://www.thinkbroadband.com/broadband/monitoring/quality/share/bd4c5b3ba711cd6c987a5b0314b71dd8761d746d-30-01-2023

Stats will be posted next:

as you can see: Only 1 upstream channel

upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1

30100657

57

5120

32 qam

4

Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1

ATDMA

0

0

4

0

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	563000000	-9	37	256 qam	20
2	539000000	-8.4	37	256 qam	17
3	547000000	-8.7	37	256 qam	18
4	555000000	-8.7	37	256 qam	19
5	571000000	-9.2	37	256 qam	21
6	579000000	-9.5	37	256 qam	22
7	587000000	-9.5	37	256 qam	23
8	595000000	-9.4	37	256 qam	24
9	603000000	-9.4	37	256 qam	25
10	611000000	-9.5	37	256 qam	26
11	619000000	-9.7	37	256 qam	27
12	627000000	-9.7	37	256 qam	28
13	635000000	-9.5	37	256 qam	29
14	643000000	-9.2	37	256 qam	30
15	651000000	-9	37	256 qam	31
16	659000000	-8.7	37	256 qam	32
17	667000000	-8.9	37	256 qam	33
18	675000000	-8.9	37	256 qam	34
19	683000000	-9	37	256 qam	35
20	691000000	-8.9	37	256 qam	36
21	699000000	-8.9	37	256 qam	37
22	707000000	-8.7	37	256 qam	38
23	715000000	-8.7	37	256 qam	39
24	723000000	-8.9	37	256 qam	40

Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	37.3	11	0
2	Locked	37.6	9	0
3	Locked	37.6	16	0
4	Locked	37.6	10	0
5	Locked	37.3	19	0
6	Locked	37.3	25	0
7	Locked	37.3	21	0
8	Locked	37.6	18	0
9	Locked	37.6	23	0
10	Locked	37.6	26	0
11	Locked	37.6	29	0
12	Locked	37.6	34	0
13	Locked	37.3	40	0
14	Locked	37.3	41	0
15	Locked	37.6	22	0
16	Locked	37.3	21	0
17	Locked	37.3	20	0
18	Locked	37.3	20	0
19	Locked	37.3	21	0
20	Locked	37.6	21	0
21	Locked	37.6	15	0
22	Locked	37.6	15	0
23	Locked	37.6	17	0
24	Locked	37.6	11	0

Gonna have to remove the 6DB attenuator to bring powers back into range at some point when I have the chance, too.
Kind of lucky I'm only using this as a backup connection/for family members now.. lol

[Icantcrabhere]

"We can see you have spoken to the team since posting"?
Other than here? I haven't spoken to anyone.
Unless you mean previous conversations in PM(DM) whichever we want to call it, aha

Luckily the QAM is currently in spec, as are power levels and everything else.
I'll keep monitoring it until it (without doubt) does it again. - unfortunately I cannot currently remove it from Modem mode. - that will have to be in the next couple of days.