Tried all the usual, tried multiple cables, restarted router, restarted devices, disabled and enabled device, check speed (goes down until restarted then remains at normal levels).
Every once in a while, sporadically the connection utterly fails, kicking me out of games, ending streams and so on. It is also a pain to mobile devices and it still registers as connected, but the devices receives no signals, meaning all night missing messages an emails.
Something is going on with the connection. I don't want to call up to be told to restart my device, I just want someone to be aware of this fault in service.
Yup not the only onw who is having problems in SA5 area, my hub is having problems along with about 8 other people in the block, kinda ridiculous Hub 3.0 in black, terrible, maybe the router but the sounds, it could be a main line to the area (as it works by area code) It was good up until about 6 weeks a go, I run multiple servers and switches, honestly the engineers come here and see my setup like "DAMN" So its not as if I have terrible equipment. Considering asking them to give me a new router and inists on new cable.
I encourage everyone with problems to do the same as it makes more sense. But the problem for me now is live chat is offline on sundays. and I have trouble on the phone. It literally just keeps getting better.
If there are any SU people replying Flag this is up for review in SA5 are please.
There have been some instances of noise on the network segment. Particularly bad were the 8th 15th. The segment has been relatively fault free since the 19th so things should have settled down for you. Your Hub is reporting a high number of timeouts but these are likely historic so, if you do still require our assistance, please reboot the Hub and post an update on here.
You are connected to a different CMTS which experienced some severe noise issues earlier today. I shall check back on this tomorrow morning - if the noise has recurred I'll get this flagged up to networks for you.
Well it didn't stop for weeks after my last post. Then over December it seemed to stop, new year, new disconnects every single night. Really at this rate I am switching at the end of my contract. This has been on and off for nearly 6 months.
Since NTL I have always touted Virgin as reliable in my area, but over the last 6 months I rarely go a day without a disconnect. 2 Different computers, several different devices.