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mrgeumpy152
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Really slow BB speed nowhere near my 200mb

Broadband is playing up last 2 days as only getting around 40mb nowhere near my 200mb.

 

Anyone else in B75 area having problems??

 

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mrgeumpy152
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Re: Really slow BB speed nowhere near my 200mb

Upload speed is fine around 10 to 13 but the download is fluctuating between 34 and 91 at the moment. Really annoying as it only started these last 2 days.

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jbrennand
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Re: Really slow BB speed nowhere near my 200mb

Is the connection on ethernet cable stable and good ?  Which Hub model do you have ?


--------------------
Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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mrgeumpy152
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Re: Really slow BB speed nowhere near my 200mb

Super Hub 3.0 and it's all on Ethernet connection. Only started these  last 2 days up till then it was running perfectly happy at around 206mbps

 

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jbrennand
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Re: Really slow BB speed nowhere near my 200mb


@mrgeumpy152 wrote:

Super Hub 3.0 and it's all on Ethernet connection. Only started these  last 2 days up till then it was running perfectly happy at around 206mbps


OK. Post up your network connection details and someone will check to see if there is a problem.  Go to http://192.168.0.1  (or http://192.168.100.1 ) in your browser [there is no need to login] and then click on the  “router status” icon at  top right - or bottom middle - of first page up -- depending on which hub you have  and then copy/paste 3 sets of data onto here - the downstream, upstream , &  network logs.  Don't worry about the formatting it can be easily read (by others & not by me!), but try and avoid using screen shots & don’t include personal data or mac addresses. 

Here is an example of how they should appear

https://community.virginmedia.com/t5/Networking-and-WiFi/Superhub-3-0-Overheating/td-p/3816312

If someone spots a network connection problem, a VM Forum staff member on here will organise a technician visit or you may be quicker calling the help line for that citing the forum discussion.


--------------------
Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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mrgeumpy152
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Re: Really slow BB speed nowhere near my 200mb

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

12990000006.140256 qam21
23230000005.640256 qam24
33150000005.940256 qam23
4307000000640256 qam22
52910000005.940256 qam20
62830000005.940256 qam19
7275000000640256 qam18
8267000000640256 qam17
92590000005.940256 qam16
102510000005.840256 qam15
112430000005.840256 qam14
122350000005.640256 qam13
132270000005.840256 qam12
142190000005.940256 qam11
152110000005.940256 qam10
162030000006.140256 qam9
171950000006.140256 qam8
181870000006.440256 qam7
191790000006.540256 qam6
201710000006.540256 qam5
211630000006.840256 qam4
221550000006.640256 qam3
231470000006.840256 qam2
24139000000740256 qam1



Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked40.3170
2Locked40.310
3Locked40.350
4Locked40.340
5Locked40.960
6Locked40.9100
7Locked40.380
8Locked40.9110
9Locked40.980
10Locked40.340
11Locked40.360
12Locked40.9310
13Locked40.350
14Locked40.350
15Locked40.950
16Locked40.360
17Locked40.340
18Locked40.360
19Locked40.350
20Locked40.3170
21Locked40.9180
22Locked40.350
23Locked40.940
24Locked40.300
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mrgeumpy152
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Re: Really slow BB speed nowhere near my 200mb

Upstream bonded channelsChannel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
12580000042.3512064 qam34
24620000044512064 qam31
33940000043.8512064 qam32
43260000043512064 qam33


Upstream bonded channelsChannel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1ATDMA0000
2ATDMA0000
3ATDMA0000
4ATDMA0000
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mrgeumpy152
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Re: Really slow BB speed nowhere near my 200mb

Network LogTime Priority Description
2018-09-05 18:04:23.00ErrorDHCP REBIND WARNING - Field invalid in response;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-09-05 21:26:41.00criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-09-08 18:15:33.00ErrorDHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-09-08 22:46:49.00criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-09-09 04:06:10.00ErrorDHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-09-09 13:56:50.00ErrorDHCP REBIND WARNING - Field invalid in response;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-09-10 05:30:08.00criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-09-14 04:01:57.00ErrorDHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-09-15 07:51:25.00criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-09-15 08:10:46.00ErrorDHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-09-15 10:03:25.00ErrorDHCP REBIND WARNING - Field invalid in response;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-09-15 13:32:31.00criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-09-18 14:58:49.00ErrorDHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-09-19 01:45:21.00criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-09-19 06:42:53.00ErrorDHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-09-19 11:57:38.00ErrorDHCP REBIND WARNING - Field invalid in response;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-09-19 19:56:34.00criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-09-23 21:54:02.00ErrorDHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-09-25 02:47:40.00ErrorDHCP REBIND WARNING - Field invalid in response;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-09-26 01:51:40.00criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
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mrgeumpy152
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Message 9 of 30
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Re: Really slow BB speed nowhere near my 200mb

Hope it helps someone because it's all gobbledigook to me

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mrgeumpy152
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Re: Really slow BB speed nowhere near my 200mb

Cable Modem StatusItem Status Comments

Acquired Downstream Channel (Hz)
299000000
Locked
Ranged Upstream Channel (Hz)
25800000
Locked
Provisioning State
Online
 
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