on 03-10-2021 18:30
03/10/2021 16:47:48 | notice | LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
03/10/2021 16:47:32 | Warning! | LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
01/10/2021 16:19:30 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
29/09/2021 20:32:8 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
28/09/2021 01:04:19 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
22/09/2021 20:32:8 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
19/09/2021 17:59:56 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
19/09/2021 08:32:8 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
18/09/2021 22:49:9 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
15/09/2021 20:32:8 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
15/09/2021 08:50:30 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
08/09/2021 20:32:8 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
06/09/2021 08:47:11 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
01/09/2021 20:32:8 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
31/08/2021 21:51:10 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
29/08/2021 11:56:33 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
25/08/2021 17:36:9 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
25/08/2021 15:09:47 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
25/08/2021 14:53:12 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
25/08/2021 14:53:12 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
on 03-10-2021 18:31
Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 330750000 | 4.5 | 37 | 256 qam | 25 |
2 | 202750000 | 2 | 37 | 256 qam | 9 |
3 | 210750000 | 2.4 | 37 | 256 qam | 10 |
4 | 218750000 | 2.5 | 37 | 256 qam | 11 |
5 | 226750000 | 2.5 | 37 | 256 qam | 12 |
6 | 234750000 | 2.4 | 37 | 256 qam | 13 |
7 | 242750000 | 2.5 | 37 | 256 qam | 14 |
8 | 250750000 | 2.5 | 37 | 256 qam | 15 |
9 | 258750000 | 2.7 | 37 | 256 qam | 16 |
10 | 266750000 | 3.4 | 37 | 256 qam | 17 |
11 | 274750000 | 3.9 | 37 | 256 qam | 18 |
12 | 282750000 | 4 | 37 | 256 qam | 19 |
13 | 290750000 | 4 | 37 | 256 qam | 20 |
14 | 298750000 | 4 | 37 | 256 qam | 21 |
15 | 306750000 | 4 | 37 | 256 qam | 22 |
16 | 314750000 | 4.4 | 38 | 256 qam | 23 |
17 | 322750000 | 4.5 | 37 | 256 qam | 24 |
18 | 338750000 | 4.3 | 37 | 256 qam | 26 |
19 | 346750000 | 4.1 | 38 | 256 qam | 27 |
20 | 354750000 | 4 | 38 | 256 qam | 28 |
21 | 362750000 | 4 | 38 | 256 qam | 29 |
22 | 370750000 | 4 | 38 | 256 qam | 30 |
23 | 378750000 | 3.9 | 37 | 256 qam | 31 |
24 | 386750000 | 3.5 | 38 | 256 qam | 32 |
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 37.6 | 26 | 0 |
2 | Locked | 37.6 | 82 | 0 |
3 | Locked | 37.3 | 107 | 0 |
4 | Locked | 37.6 | 41 | 0 |
5 | Locked | 37.6 | 44 | 0 |
6 | Locked | 37.6 | 76 | 0 |
7 | Locked | 37.3 | 73 | 0 |
8 | Locked | 37.3 | 72 | 0 |
9 | Locked | 37.6 | 45 | 0 |
10 | Locked | 37.3 | 41 | 0 |
11 | Locked | 37.3 | 30 | 0 |
12 | Locked | 37.3 | 39 | 0 |
13 | Locked | 37.6 | 41 | 0 |
14 | Locked | 37.6 | 17 | 0 |
15 | Locked | 37.6 | 13 | 0 |
16 | Locked | 38.6 | 11 | 0 |
17 | Locked | 37.3 | 39 | 0 |
18 | Locked | 37.6 | 17 | 0 |
19 | Locked | 38.6 | 13 | 0 |
20 | Locked | 38.6 | 29 | 0 |
21 | Locked | 38.6 | 40 | 0 |
22 | Locked | 38.6 | 31 | 0 |
23 | Locked | 37.6 | 22 | 0 |
24 | Locked | 38.9 | 22 | 0 |
on 03-10-2021 18:32
1 | 39400000 | 43.3 | 5120 | 64 qam | 6 |
2 | 46200030 | 43 | 5120 | 64 qam | 5 |
3 | 32600000 | 43.3 | 5120 | 64 qam | 7 |
4 | 25800039 | 43.3 | 5120 | 64 qam | 8 |
1 | ATDMA | 0 | 0 | 3 | 0 |
2 | ATDMA | 0 | 0 | 0 | 0 |
3 | ATDMA | 0 | 0 | 0 | 0 |
4 | ATDMA | 0 | 0 | 0 | 0 |
on 03-10-2021 21:16
Nothing much wrong there. What device are you using to measure the speed, and how is it connected? WiFi speeds are not guaranteed.
on 06-10-2021 09:32
Hi Danfrench36
Thank you for your post.
I am sorry to hear you are having broadband speed issues, I have checked your account and power levels and all looks fine if you could answer @jpeg1's this would help us a lot to figure out more about your issue 🙂
Zoie