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fannyblot
Tuning in
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ROUTER MALFUNCTION

We are constantly having to restart the router, as the V6 box will not connect to the internet and my tablet will not connect.  Would it be possible to have a new router we have had this one ages.

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jbrennand
Alessandro Volta
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Re: ROUTER MALFUNCTION

What model is it?  Superhub, SH2 or SH2ac are the old models (printed on the Hubs sticker).  How are you connecting the V6 to the Hub - ethernet or wifi or powerlines ?  I assume the tablet is by wifi - do you know whether it should be connecting to the 2.4 or the 5 GHz network?


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Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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happywithmy350
Well-informed
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Re: ROUTER MALFUNCTION

Yeah - you need to ring them - not go on a forum and wait a week for an answer..

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