Purchased Gig1 but download speed in only 30-40Mbps.

[momo77735]

Hi there, 

I've purchased Gig1 and the HUB 4 kit arrived on 30/04/2021. Since then my speeds have been extremely slow.

• I used the cables that came with the kit as well as different cables. Tried both the HUB 4 on it's own and with our existing routers plugged in. No difference. 
• Multiple desktops with ethernet. Main PC has 2.5G Ethernet port. They also have wifi 5/6. 
• Ipad pro 11, iphone 12, Dell latitude 5290 on Wifi right next to the HUB 4. 

All these devices are consistently slow so I think it's reasonable to believe that it is not device related or a problem with cables. 

I've posted a few Samknows screens below. In some cases it shows 300-400 Mbps to the Hub although I have never had this speed on any of my devices so I'm not sure how to interpret that. Speeds are usually around 30-40Mbps. Sometimes speedtest bursts to 160 Mbps for a few seconds but no where near the 400Mbps seen on the hub4 according to samknows. 

Screens and Network status below if it helps. Any ideas will be welcome. 

[momo77735]

That's definitely not good at all. 

I remember having connection and latency issues back in 2011-2012 with VM which is why I switched to a different provider. You would think things would improve after 10 years... 

Unfortunately the 2nd best line is only 60-70 Mbps. 

[risc19]

I understand.

The best I can get is 8-16mb.

However I may still get one and use it just for gaming if this keeps up.