on 17-05-2022 19:30
on 17-05-2022 19:33
No faults reported in the area. Alternatively, there were some signal problems (depends which reload of the painfully slow website is to be believed). Wait 24 hours and we'll book an engineer. Really looking forward to 10 x 50 minute calls to Mumbai to end up back at square one each time.
on 17-05-2022 19:36
Think it's fair to say this in making me moist:
on 17-05-2022 19:54
@Karmik wrote:Think it's fair to say this in making me moist:
Sorry but your comment did make me laugh!
Firstly, personally, I regard what the SamKnows tests claim on the VM hub as being about as honest and reliable as Putin’s claims of how much the Ukrainians look forward to being liberated from their Nazi government!
So forget about it, what do other speed tests say you are actually getting on your devices?
on 17-05-2022 19:57
I'm getting the same on sppedtest.net etc. Normally samknows is the defacto king of bawlawks, with a steady 1000Mbit on display. This is how I know something must really be wrong 😉
on 19-05-2022 20:33
Apologies for the issues faced Karmik,
Welcome back to the community.
From checking our service I can see there's some performance issues that need addressing, I've dropped you a PM so we can get a technician appointment booked.
Thanks,
on 04-06-2022 10:54
I just want to thank Kain_W for his help with this. Engineer was sorted quickly, and it was determined the router was at fault. Now working at 100%: