Customer service lady firstly tells me that it's my wifi that is the problem and not them - I inform her that I do not use the #wifi as my computer and tv are hardwired it. Have it got it going but not the 200Mb/s I pay for only getting 5mb/s
I frequently have to restart hub, normally at least once a day, although today around 10 times!
When I recontracted with Virgin Media I was told that I would get the new Hub 4 as they were replacing all Hub 3's but from this morning's call I was told that was not the case - I guess it was a salesman telling me first time round
