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MikeLucky1945
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Poor speed

Hi,

I have vivid 350 but I have done speed tests over the last week and the maximum d/l speed I have got is 67 meg and have had as low as 25. Below is my info.

Downstream bonded channels
Channel Frequency(Hz) Power
(dBmV) SNR
(dB) Modulation Channel ID
1 138750000 7.8 38.9 256 qam 1
2 146750000 7.6 40.3 256 qam 2
3 154750000 7.4 38.9 256 qam 3
4 162750000 7.6 40.3 256 qam 4
5 170750000 7.6 40.3 256 qam 5
6 178750000 7.5 38.9 256 qam 6
7 186750000 7.4 38.6 256 qam 7
8 194750000 7 38.9 256 qam 8
9 210750000 6.5 38.6 256 qam 10
10 218750000 6.1 38.9 256 qam 11
11 226750000 5.9 38.6 256 qam 12
12 234750000 5.8 38.6 256 qam 13
13 242750000 5.9 38.6 256 qam 14
14 250750000 6 38.9 256 qam 15
15 258750000 6.5 38.6 256 qam 16
16 266750000 6.6 38.9 256 qam 17
17 274750000 6.8 38.9 256 qam 18
18 282750000 6.9 38.9 256 qam 19
19 290750000 6.6 38.6 256 qam 20
20 298750000 6.6 37.3 256 qam 21
21 306750000 6.5 38.6 256 qam 22
22 314750000 6.4 37.6 256 qam 23
23 322750000 6.3 37.6 256 qam 24
24 202750000 6.6 38.6 256 qam 9

 

Upstream bonded channels
Channel ID Frequency(Hz) Mode Power
(dBmV) Modulation Channel Bandwidth(Hz) Symbol Rate (ksps)
7 32600000 ATDMA 42.8 64 qam 6400000 5120
5 46200000 ATDMA 42.8 64 qam 6400000 5120
8 25800000 ATDMA 42.8 64 qam 6400000 5120
6

 

 

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jbrennand
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Re: Poor speed

If you think that you have a BB speed problem, then to check the speeds coming in to your Hub properly, and whether they match what you should be getting, you cannot rely on wifi tests, you need to do it this way first.
Make sure your device has a gigabit network card and has the up to date drivers. Use a new Cat5e/6a ethernet cable to connect it to the Hub - which you have put into modem mode (to ensure only your device is connected). Then, boot up your device into "safe mode with networking" (to disable any software on it that could be limiting speeds) and run the test at speedtest.net on 2 different browsers one of which is a fresh download of one you haven’t previously used (e.g. Firefox, Opera, etc).

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Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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